On this week’s episode of Kain & Co., David Kain invites Todd Smith, 360 Converge, to discuss earning back customer trust, getting rid of reputational issues, and how 360 Converge can help change your process for the better.
Why Vehicle Price is Actually Your Friend
On this week's episode of Kain & Co., David Kain explains how giving the customer an actual vehicle price instead of avoiding doing so...
Consumers Are Ready for a Change… Are You?
On this week's episode of Kain & Co., David Kain invites Todd Smith, 360 Converge, to discuss earning back customer trust, getting rid of...
Producing a Quality Video for the Customer at Your Dealership
On this week's episode of Kain & Co., David Kain goes over some of the finer details of producing a quality video for your...
Are Automotive Technicians Ready for a Self-Driving, Electrified Future?
In the past, all someone needed was a set of wrenches and a little aptitude to become a mechanic. With zero formal education, backyard...
5 Unethical F&I Practices That Could Sink Your Dealership
It’s no secret that F&I departments have suffered (and sometimes still do) from a bad reputation. Probably the worst in the entire dealership…sleazy, fast-talking...
Chevrolet GM Shawn Hays on Management Styles, Recruiting Strategies, and Industry Disruptors
On today’s show, we welcome back Your Car Guy Shawn Hays, co-founder of Sales Hustler and GM at CMA Colonial Chevrolet in Richmond, VA. VIDEO...
Fast Talk: Brian Finkelmeyer and Patrick Janes Take a Look at the Nuances of...
In this segment of Fast Talk, vAuto's Brian Finkelmeyer and Patrick Janes discuss the challenges dealers face when it comes to inventory management; both...
What the Baby Boomer Buyer Expects from F&I
There have been many articles on how to sell to Gen Z or the Millennials in F&I but it’s just as important to know...
