Addressing the Customer’s Repair Contract Concerns
On today's Tip of the Day, Becky Chernek talks about creating a roadmap for yourself so that you can easily respond to customers when they have questions regarding the purchase...
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
Tips & Training
Stepping Outside of Your Routine
On today's CBT News Tip of the Day, Mark Tewart shares a tip to get you out of your routine and help you grow.
VIDEO TRANSCRIPT:
Hi, I'm Mark Tewart with the...
Expressing Your Gratitude in the Dealership
Do you express your gratitude to the other departments at your dealership? On today's Tip of the Day, Adam Marburger talks about getting everybody in the dealership on the same...
How Can LinkedIn Referrals Benefit You?
On today's Tip of the Day, Cory Mosley explains just how important it is to access and engage your LinkedIn referrals and how you can further build your referral base.
VIDEO...
The Concept of Nudging
We get digitally nudged all the time, but what’s the impact of digital nudging and how effective is it for your dealership website? David explains by offering up a great...
Does Salesmanship Equal Showmanship?
Elevate your sales pitch by improving your presentation and demonstration as well as your excitement and enthusiasm. On today's Tip of the Day, Mark Tewart talks about selling with showmanship...
Testing Lookalike Audiences on Facebook
Want more customers like the ones you have? Brian has a great suggestion using your DMS and Facebook for capturing lookalike audiences.
VIDEO TRANSCRIPT:
Hi, this is Brian Pasch and here's your...
How To Use Patience to Benefit Your Process
Patience is a virtue, but what about in auto retail when cranking out cars every 30 days is a necessity? Glenn explains how to use patience to benefit your process.
VIDEO...
Online Self-Desking
Some dealer advocates say “whatever you do, don’t hand over the reigns to the customer.” Becky warns this might not be the wisest thing to do.
VIDEO TRANSCRIPT:
Hi, this is Becky...
The Idea of Help vs. Service
Are you helping people just get through the process of buying a car, or are you delivering true service to create a genuine customer experience? Cory explains the difference.
VIDEO TRANSCRIPTION:
Hi,...
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