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Cory Mosley

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customer-centricvideo

How a Customer-Centric Process Benefits Your Dealership

Is your sales process dealer-centric or customer-centric?  Cory says you might want to take a look at the customer-centric process that’s designed to benefit...
reviewsvideo

Reviews vs. Referrals

 Referrals are great, but according to Cory Mosley, reviews are just as important. Find out what the difference is and how they impact your...
video

How Can LinkedIn Referrals Benefit You?

On today's Tip of the Day, Cory Mosley explains just how important it is to access and engage your LinkedIn referrals and how you...
Cory Mosley Strategyvideo

Re-evaluating Your Engagement Strategy

How do you focus on engagement and what does that really mean to you? Cory says greeting people on the lot is easy, but...
opportunitiesvideo

What’s In It For You?

What is your “why”, but more importantly than that “what’s in it for you, not your customer?” Cory suggests reversing the action to maximize your...
Cory Mosleyvideo

The Strategy Built to Help You Win

Are you wondering what to do next? What can you do this month that you didn't do last? Cory Mosley has a strategy built...
social mediavideo

Stop Running from Social Media

Your best friend Bob just bought his son a truck...from the dealership down the street. Don’t be mad at Bob that he didn’t buy...
Tip of the Dayvideo

The Idea of Help vs. Service

 Are you helping people just get through the process of buying a car, or are you delivering true service to create a genuine customer...
reevaluatevideo

Re-work, Re-adjust, and Re-evaluate

 Are the things you’re doing making you the most impactful you can be?  If not, Cory explains how to re-work, re-adjust and re-evaluate your...
opportunityvideo

Maximize Your Opportunity and Deliver The Promise

 What’s in it for the customer? That’s an important way to look at the road to the sale. However, Cory suggests looking at it...
marketing budget

Best Practices for Evaluating Your Dealership’s Ad Spend

Marketing is critical to all businesses. The titans of industry spend billions of dollars on annual advertising. For example, the Coca-Cola Company. Coca-Cola, a...
the process

How The Process is the Core to Your Business

Processes are the core tools for business. In order to become and remain successful and competitive, Dealership Service Departments must continuously improve their process....
tax credits

Trump Budget Aims to End Electric Vehicle Tax Credits

Slipped in amongst other budget saving measures in the 150-page 2020 fiscal year budget proposed by the Trump Administration was “Repeal the qualified plug-in...
Bruce Tulganvideo

7 Common Leadership Challenges that Managers Face and How to Overcome Them – Bruce...

CBT welcomes back Bruce Tulgan, Founder and CEO of RainmakerThinking, popular author, and management consultant. On today's show, Bruce discusses what he calls 'the...
F&I

Interview Tips When Hiring F&I Managers – What to Look (and Listen For)

Interviewing for any position at a dealership is a bit of a balancing act when assessing whether or not the person will be a...

Protecting Your Customers’ Personal Information

When was the last time you checked your safeguard procedures? On today's episode of F&I Today, Becky Chernek talks about protecting your customers' personal...

Stop, Look, and Listen

  On today's episode of Straight Talk, David Lewis talks about how you can close more sales and find success by stopping, looking, and listening.

The Reward of Consistent Practice

Nobody gets better on game day. On today's Saturday Morning Sales Meeting, Dave discusses the rewards that come with consistent practice and preparation.

The Power of the First Impression

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis and Associates talks about the meet and greet in the service...