Tag: sales

Erik Qualmanvideo

Best-Selling Author Erik Qualman on How Successful People Stay Focused

Today we welcome the leading authority on digital transformation, Mr. Erik Qualman. Erik is a bestselling author several times over, and an acclaimed motivational...
customer experience

How the Customer Experience is Improved by Women in Automotive

The customer experience (CX) in automotive has been an area of growth and investment in recent years. Manufacturers are focusing on improving how they...
Jim Ellisvideo

CEO Jimmy Ellis Discusses How the Jim Ellis Auto Group Was Prepared for COVID-19...

Online car-buying platforms have become vital resources for dealers across the country. Many dealers believe the focus towards online car shopping and delivery has...
social distancing

Keeping Your Service Drive Packed in a World of Social Distancing

As our world gets back to work after the initial pandemic shutdown, we are noticing successful social distancing protocols implemented all around us. Grocery and...
Sokalvideo

The Benefits of Outsourcing Your Dealership’s BDC – Mark Sokal

March and April were shaky months for many dealers nationwide, and their vendor partners also felt the sting of less than stellar sales as...

Generate More Be-Backs with this Step-by-Step Guide

  Before the age of the internet and smartphones, be-backs were done with voicemails and letters. However, today there is so much technology at a...

Mastering Your Vehicle Service Contract Sales

Listen up, F&I managers: When was the last time you took a long, hard look at your service contract sales? Were you happy with...

Eliminating Your Customers’ Fears

 On this episode of the Saturday Morning Sales Meeting, David Lewis of David Lewis and Associates talks about understanding and eliminating your customers' fears...

June Kerrigan Report: Retail Automotive Bounces Back Strong

After some tumultuous activity, the Kerrigan Index settled down for the month of June. The index was up five percent that month, which means...