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recall

Recall repairs stand out as an opportunity for auto dealers

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According to data from CARFAX, the number of vehicles on the road with open recalls declined by 5% in 2020. However, more than 53...
Tesla

Tesla leads charge in 81% increase of electrified vehicle sales

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Although it might not be popular opinion yet, the auto industry is certainly moving in the direction of electrified vehicle adoption. Cox Automotive and...
wholesale

Record high wholesale prices reflect tight used inventory, strong sales

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The cost per unit to purchase inventory for the used car lot continues to increase as the second quarter of 2021 kicks off. The...
F&I

Manage customers’ F&I time expectations with 3 simple strategies

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One of the most delicate balancing acts in the sales process is dealing with the amount of time it takes to actually deliver the...
reconditioning

How to streamline the reconditioning process in a banner sales market

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Vehicles that look better sell better. But, as in most things, you may find yourself facing decisions on whether to focus on time, quality,...
EV

Are auto dealers and consumers ready for an EV future?

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Last week, in the German newspaper Frankfurter Allgemeine Zeitung, Audi CEO Markus Duesmann said there are no new internal-combustion engines in development at Audi. With Audi...
EV

Georgia dealers rally against EV direct-to-consumer sales

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Auto dealers in Georgia are pushing back against a bill introduced to the General Assembly that would allow electric car manufacturers to sell their...
ROI

A guide to understanding the ROI of your phone calls

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Every interaction you have with a customer has an impact on your bottom line and the reputation of your dealership. Whether that touch point...
sales

The National Retail Federation projects retail sales growth in 2021 with...

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The year 2020 was a challenging one—particularly for the automotive industry. During the start of the pandemic, U.S. vehicle sales fell as much as...
mobile

The importance of a mobile-friendly shopping experience

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Even if you’ve been stuck under a hood for the last decade, it’s not surprising to know that the selling of auto-parts and accessories...