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Chris Young

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Engaging business professional with years of client-focused experience in the hospitality, online marketplace and automotive industries. A competent researcher with proficient writing and content creation skills. Recipient of a Bachelors of Science in Business Administration degree (BSBA) from the University of Phoenix - Albuquerque, NM campus.

4 Qualities Every Great Leader Needs in the Dealership

Finding a list of top leadership qualities is rather simple - a good listener, a team player, inspire others, and so on. But what...
conflict

6 Strategies to Manage Conflict and Improve Working Relationships

Conflict among people is a tale as old as time. Much like any other business collective, automotive retailers can become gossip factories or feel...
work-life balance

How to Create a Good Work-Life Balance

Many of us in the auto industry are familiar with the term “bell-to-bell” as a means of expressing the long hours' sales staff work...
culture

How to Turn Around a Toxic Dealership Culture

Working for an automotive retailer can be both challenging and rewarding. Dealerships with a healthy company culture provide equal opportunity to interact with different...
diversity

How to Promote Diversity and Inclusion in Your Dealership

There are numerous headlines across print, online and social media platforms addressing the pros of diversity in the workplace. This goes beyond simply meeting...
electric vehicle

Will EV Production Match Consumer Demand?

Innovative automaker Tesla continues to dominate America’s headlines, exploring new markets for electric vehicles and reshaping the discussion of mobility in the coming age....
Dan Banistervideo

Virginia Nissan Dealer Dan Banister on How to Close the Racial Divide in Retail...

On today’s show, we’re so pleased to welcome Dan Banister, Owner of Banister Nissan of Chesapeake and Banister Nissan of Norfolk in Virginia. In...
Dave Andersonvideo

3 Attributes Dealers Need to Flourish in Today’s Market – Dave Anderson

On today's show, we’re pleased to welcome back Dave Anderson, motivational speaker, leadership strategist, and President of LearnToLead. Last time Dave was on our show,...
weekend

Independence Day Weekend Car Sales Expected to Be High This Year

The Fourth of July auto sales are commonly seen as one of the four best times to buy a car during the year. Autotrader...
initial quality

J.D. Power’s 2020 Initial Quality Study Gives Insight into Customers’ Perceptions

The global leader in automotive insights, J.D. Power, has released the results of their 2020 Initial Quality Survey. The study has identified both Dodge...
Do Good Auto Coalitionvideo

How the Do Good Auto Coalition is Bringing Dealers Together to Aid Local Communities...

On today’s show, we’re so pleased to welcome Diana Lee and Matt Woodruff, Founders of the Do Good Auto Coalition, a 501(c)(3) non-profit designed...

Why Dealers Should Concentrate on Experience, Not Price

On this week’s episode of Kain & Co., host David Kain is joined by his colleague Steve Purdy, the client success driver for Kain Automotive....

Creating a Frictionless Online Car Buying Experience

There is still a lot unknown about how the Coronavirus will continue to affect American lives, industries, and consumerism. However, dealers can assume that...

Making the Commitment to Provide a Top-Tier Customer Experience

On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses the necessary changes to the customer experience brought...

May Kerrigan Report: How the Buy/Sell Market Fared in Q1

Today on CBTNews.com for Wednesday, June 10th, 2020: May Kerrigan Report: How the Buy/Sell Market Fared in Q1 Welcome to the Kerrigan Advisors Market Update with...