TSLA364.270-1.93%
GM82.200-4.42%
F13.210-0.4%
RIVN14.990-0.41%
CYD35.4000.88%
HMC32.200-0.33%
TM191.530-2.38%
CVNA65.120-0.72%
PAG212.610-2.14%
LAD316.270-5.41%
AN168.290-6.59%
GPI246.420-8.53%
ABG183.060-4.85%
SAH63.660-2.29%
TSLA364.270-1.93%
GM82.200-4.42%
F13.210-0.4%
RIVN14.990-0.41%
CYD35.4000.88%
HMC32.200-0.33%
TM191.530-2.38%
CVNA65.120-0.72%
PAG212.610-2.14%
LAD316.270-5.41%
AN168.290-6.59%
GPI246.420-8.53%
ABG183.060-4.85%
SAH63.660-2.29%
TSLA364.270-1.93%
GM82.200-4.42%
F13.210-0.4%
RIVN14.990-0.41%
CYD35.4000.88%
HMC32.200-0.33%
TM191.530-2.38%
CVNA65.120-0.72%
PAG212.610-2.14%
LAD316.270-5.41%
AN168.290-6.59%
GPI246.420-8.53%
ABG183.060-4.85%
SAH63.660-2.29%

Dealer Forward – Silver Linings: Dealer Roundtable of Marketing, Fixed Operations, and Sales Playbooks

 

Welcome to another episode of Dealer Forward. Today’s panel discussion covers the Cox Automotive Marketing, Fixed Ops, and Sales Dealer Playbooks, and examines real dealer stories – what is working well in the current market landscape and where to look for new opportunities for success.

We’re pleased to welcome back Lori Wittman, Senior VP of Dealer Software, and James Maynard, Senior VP of Product Development for Cox Automotive. They are joined by Tully Williams, Director of Parts and Service for the Niello Company, Jeff Ramsey, eCommerce and Marketing Director for Jones Junction, and Scott Risley, Digital Marketing Manager for Mohawk Honda and Chevrolet.

Did you miss the last episode of Dealer Forward? Catch up on the series here!


We want to hear from you! Please share your thoughts, comments, or questions regarding this topic with host Jim Fitzpatrick at jfitzpatrick@cbtnews.com.

soundcloudBe sure to follow us on Facebook and Twitter to stay up to date or catch-up on all of our podcasts on demand.

While you’re here, don’t forget to subscribe to our email newsletter for all the latest auto industry news from CBT News.

More from Management & Leadership
Former Chick-Fil-A VP on finding, hiring and keeping great talent

Former Chick-Fil-A VP on finding, hiring and keeping great talent

- September 17, 2026
Many dealers fill open positions as quickly as they can, especially when good applicants are hard to find. The dealerships that pull ahead take more care in choosing their people...
Dealership worker satisfaction high but newer employees more likely to leave, CDK study finds

Dealership worker satisfaction high but newer employees more likely to leave, CDK study finds

- September 1, 2026
On the Dash: Overall dealership worker satisfaction sits at 80%, but drops to 64% for one-to-three-year staff. Work-life balance and inadequate benefits emerged as this year's fastest-growing stress factors. 64%...
Retention expert reveals future-focused strategy dealers need to keep top talent

Retention expert reveals future-focused strategy dealers need to keep top talent

- August 10, 2026
Losing a top performer costs more than most dealers realize, often more than double an employee's salary. Turnover is something most dealerships will eventually face, but having a framework to...
How having happy, well-trained employees leads to happy car buyers

How having happy, well-trained employees leads to happy car buyers

- July 13, 2026
One of the oldest rules in the car business is "the customer is always right." When customers are consistently unhappy, the issue is rarely the customer but something off inside...
CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.