Top Stories
Auto group urges Congress to make Chinese vehicle ban permanent. Read More
Cox Automotive study finds 46% of shoppers are high-potential CPO buyers. Read More
Hyundai invests $450 million in Alabama plant for future SUV and EREV production. Read More
Audi and Mercedes-Benz workers walk out in Germany. Read More
Featured Interviews
How dealership-specific payment systems improve dealership efficiency
Dealerships process millions of dollars in payments, but generic payment solutions may not address the unique workflows and operational demands of automotive retail. Payment systems designed specifically for dealerships and the automotive ecosystem can help reduce administrative burdens, minimize reconciliation errors, improve financial visibility and create a more transparent checkout experience for customers. In the second part of our three-part series with myKaarma on Inside Automotive, Panos Kotselas, Senior Director of Payment Operations at myKaarma. Watch the full segment here.
How dealers can fight AI-powered fraud and limit legal exposure
While AI-powered fraud is becoming easier to commit and harder to detect in dealership F&I, AI tools can help dealers identify it. But dealers that fail to use readily available defenses could be found negligent if attacked. A documented compliance program, including written policies, training, and audits, can protect dealers from punitive damages. On today’s episode of Training Camp, Jim Ganther, Chief Executive Officer at Mosaic Compliance Services, joins host Adam Marburger to discuss the legal risks of AI-driven fraud and how dealers can protect themselves. Watch the full segment here.
Tune in to CBT Live
Join us at noon Eastern today for another episode of CBT Live. Co-hosts Jim and Bridget Fitzpatrick break down the day’s top automotive stories and sit down with the leaders shaping the industry. Today’s lineup features Fletcher Flower of Flower Motor Company and Shep Hyken, a World-Renowned Keynote Speaker in Customer Service & Customer Experience.
Watch live at noon every weekday on our social channels: YouTube, TikTok, LinkedIn, Instagram, and Facebook.
