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leasing

Vehicle Leasing: Then and Now

Though it started promising, the end of the new millennium's first decade was a recession that the nation is only beginning to claw out...
David Longvideo

The Future of Vehicle Shopping at the Push of a Button – David Long,...

From the risk of U.S. imposed tariffs, to a shortage of service technicians, the retail auto industry is confronting several obstacles. However, May sales...
penny perfect paymentsvideo

How Dealers Can Avoid the Friction Caused by Penny Perfect Payments – Pete MacInnis,...

Pete MacInnis, Founder, and CEO of eLend Solutions returns to CBT News to discuss more topics on digital retailing and the disconnect that dealers often...
service

Building A Vibrant Service Department

Creating an environment where customers feel relaxed and well cared for can be a tough thing to achieve with the many pressures being felt...
board of advisors

What Can a Board of Advisors do For Your Dealership?

When you think of a board of directors, you probably think of a big corporation with shareholders and responsibilities for reporting to the SEC....

Utilizing Modern Technology in Auto Retail

On this week's episode of Straight Talk, David Lewis talks about why you should take advantage of modern technology and utilize services such as...

Fanatical Customer Care

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks to you about how to achieve fanatical customer...

Become Your Own “One-A-Day Vitamin”

 Become your own "One-A-Day Vitamin" by finding the things that move you forward every day on this week's Saturday Morning Sales Meeting with Mark...

The Give-Get Negotiating Technique

On this week's episode of On the Mark, Mark Tewart talks about one of his favorite negotiating techniques, the "give-get" principle.