TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%


fixed ops

Faulkner Automotive Group

Mike Rocchi on how Faulkner Automotive Group builds technicians from the ground up

- March 2, 2026
Fixed operations talent shortages continue to pressure dealership profitability nationwide. On today’s episode of Service Drive, Mike Rocchi, director of technical training for Faulkner Automotive Group, shares how the dealer...
Service Drive Fixed-Ops
RouteOne, CBT News, Remarkable Leaders

CBT News and RouteOne launch Remarkable Leaders in F&I awards

- February 25, 2026
F&I professionals are essential to dealership performance, driving profitability while ensuring compliance and building customer trust. Yet, their contributions often go unrecognized beyond their own stores. To change that, CBT...
Event Coverage F&I
EasyCare's Corey Smith outlines how training, coaching and communication can boost service retention and fixed ops profits in 2026.

Why service advisors are the profit lever dealers overlook — Corey Smith | EasyCare

- February 24, 2026
On today's episode of Service Drive, EasyCare National Fixed Ops Training Manager Corey Smith shares what dealers should focus on in 2026 to maintain strong fixed ops performance and boost...
Service Drive Fixed-Ops
Twin Pine Ford, Nolan Armpriester

Twin Pine Ford’s Nolan Armpriester bets big on fixed ops for 2026 growth

- February 17, 2026
While many dealership leaders rise through variable operations, Nolan Armpriester, General Manager at Twin Pine Ford of Hamburg, is leaning into what he believes is the most stable and scalable...
Service Drive Fixed-Ops
Jeff Cowan explains why relationship-driven selling and accountability remain the keys to professional salesmanship and service success in 2026.

Jeff Cowan on the forgotten rules of professional salesmanship

- February 2, 2026
Competition in the retail automotive market is rapidly intensifying, and building relationships is the key differentiator that sets salespeople apart from their competitors. On today's episode of Service Drive, sales...
Service Drive Featured
Toma’s AI platform helps dealers automate service calls, reduce missed opportunities, and improve CSI across fixed operations.

Blake Miranda on Toma’s role in recovering missed service revenue

- January 26, 2026
Service and fixed ops departments are leaving thousands of dollars on the table because customer calls continue to go unanswered. On today's episode of Driving Solutions, Blake Miranda, head of...
Driving Solutions EVs & Technology
John Fairchild shares four pillars for fixed-ops success in 2026, focusing on management, coaching, accountability, and execution.

The four pillars for service success in 2026 — John Fairchild | Fairchild Automotive Solutions

- January 12, 2026
Fixed-ops remains one of the most powerful levers for dealership profitability and customer loyalty in 2026. On today's episode of Service Drive, John Fairchild, president of Fairchild Automotive Solutions and...
Service Drive Fixed-Ops
Evelyn Cardenas of CFADA details the program training and placing auto technicians to meet growing dealership service needs.

Evelyn Cardenas discusses how CFADA is tackling the auto technician shortage

- December 29, 2025
It's been over a year since the Central Florida Automobile Dealers Association launched its initiative to recruit, train and place automotive technicians into dealership service departments. On today's episode of...
Service Drive Fixed-Ops
service departments, Don Andres

Don Andres shares strategies to help service departments grow in 2026

- December 22, 2025
With 2025 rapidly coming to a close, it is time for service leaders to reflect on recent wins, identify gaps, and reset strategies for the year ahead. On today's episode...
Service Drive Fixed-Ops
Frank Eckert of Eckert Solutions Group

Frank Eckert on how dealers can boost service drive revenue with transparency, speed, and AI

- December 15, 2025
Frank Eckert, president of Eckert Solutions Group, says dealership service drive losses often stem from unclear pricing, slow scheduling, and inconsistent processes rather than customer resistance. On the latest episode...
Service Drive Fixed-Ops

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CBT News
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