Tag: fixed ops
From overwhelmed to aligned action: Empowering service advisors for success
Over the last three years, dealerships have had to rely on service to bring in more profit than ever. And service advisors play a...
How to adapt your dealership to navigate the service-to-sales evolution
The service department has always proven to be a major driver of profitability for dealers of every size.
Even so, current market dynamics are increasingly...
Navigating EV maintenance: what dealerships need to know
Imagine walking onto your showroom floor first thing in the morning. The familiar hum of traditional internal combustion engine vehicles buzzes in the background.
But...
Using AI to drive more fixed ops revenue
The fixed ops department is the lifeblood of most dealerships. But this vital profit center continuously faces challenges from rising customer expectations, ever-changing vehicle...
Auditing your dealership’s service scheduling processes
The gateway to your dealership’s service department is scheduling. Make this process effortless, and the journey for a satisfied customer gets off on the...
Enhancing fixed ops performance with BDC software — Ujj Nath |...
It is important to partner with the right vendors, especially when it comes to entrusting your dealership's fixed operations to a business development company...
Time: your most precious, most perishable, and most profitable product
I was introduced to a new term recently, “aftersales.” After 40+ years in the automotive business I was unfamiliar with the word. Aftersales refers...
Elevating the service experience with proactive communication and real-time updates
In the world of automotive dealerships, the service experience often represents the most complex and confusing part of the customer journey. From scheduling appointments...
Why is there still a technician shortage and what are industry...
The lack of qualified technicians is an ever-present issue for most dealerships. By next year, this shortfall is projected to increase to 642,000 open...
4 simple tips to improve your dealership’s reconditioning process
How long does it take your dealership to recondition a used vehicle? If you are one of the top performers, the answer would be...
