Tag: management

Service operations generate mountains of data associated with the performance of the department. Leaders can and do devote a lengthy amount of time and...

The pandemic years changed the landscape of many markets, especially the used car marketplace. According to an eLEND survey, “Almost 80% of auto dealers...

If you’ve heard of the 80/20 Rule (otherwise known as the Pareto Principle), you know it suggests that roughly 80% of consequences come from...

Market share isn’t driven by world events. It has nothing to do with the price of gas, Putin’s war, or rising interest rates. Good...

Chris Schaubert, the Founder of Fixed Ops Solutions, joins Inside Automotive for another discussion on service department excellence. On this episode, Schaubert and host Jim Fitzpatrick...

What does it feel like to work within the walls of your dealership? Do you feel like your values apply to your everyday work,...

General Motors is unexpectedly terminating 500 staff members after concluding a round of performance evaluations. These terminations seemingly conflict with recent statements made by the...

Every auto technician knows that fixed operations departments must maintain a balanced work flow to keep customers happy and profits high. However, many managers,...

Leadership is an essential element of success, particularly in the business world. Great leaders are, in many ways, the face of their organization. Whether...

The automotive industry is no stranger to the concept of sales hibernation. As a result, it is common for dealerships to experience a dip...