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F&I transparency

The time is now for F&I transparency

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Even before the pandemic, the auto industry was undergoing a transformation. Operations like CarMax and Carvana were delivering "no surprise" experiences to customers, while Tesla sought to skip...
website emotion audits

Every car has a story: How to jazz up your used...

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If you're thinking of a quick lunch, you may choose to "Live Más" and pick up Tacos and Nacho Fries from Taco Bell®. Let's...
service advisors

How to measure the value your service advisors bring to the...

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Like it or not, a successful dealership boils down to metrics. Hit a certain threshold, and you can rest easy (or easier) until next...
Digital retail technology

How technology is changing auto dealership recruiting and retailing strategies

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Technology and the global pandemic have accelerated much of today’s customer and employee expectations. Today on Inside Automotive, we’re pleased to welcome back Adam...

Exclusive: What is the future of electric mobility in automotive? —...

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It's easy for business leaders and owners to get caught in the here-and-now instead of planning for the future, especially in light of the...
words

5 powerful words to use when interacting with customers

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In the automotive industry, it's all about closing on a sale. Some people tend to convert every customer into a sale with decent grosses,...
online marketplace

5 tips to outperform your competitors in the online marketplace

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When buying a car, today's consumers have more choices than ever. They can buy from a traditional dealership, an online-only marketplace, or even directly...
image SEO

Is image SEO important for car dealers?

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From 2016 to 2018, image searches grew by 60%, according to Google. Today, more consumers are centering their searches around photos, which is excellent...
fixed price F&I

Is there room for fixed F&I pricing at your dealership?

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Who likes to haggle? No one. But in F&I this has been seen as not only expected but customary for decades. No two buyers...
mindset

Why this mindset shift will change your career in automotive for...

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Mindsets come from our lived experiences and how our brain interprets the experiences. When you combine your brain with your initial beliefs, a mindset...