Saturday, December 5, 2020
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Black Friday

What car dealers can expect for Black Friday 2020

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Black Friday is one of the busiest shopping days of the year and although this year might look slightly different due to the pandemic, consumers are still expected to shop deals from home. But will dealers have more inventory? Joining us today to give us some insight on what dealers can expect this Black Friday, […]
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appraisal

3 steps dealers can take to increase vehicle appraisal accuracy

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One challenge many dealerships face is lowering costs to save money in the long run, but many may be leaving a lot of money...
Jonathan Smoke

Is the auto retail industry poised for a strong start...

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There have been many ups and downs throughout 2020 for the automotive industry. Dealers are coming off an incredible Q3, but will it carry over through Q4 and into the new year? Cox Automotive Chief Economist Jonathan Smoke joined us today, to discuss the latest trends for retailers and what can be expected in the […]
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margin compression

3 ways car dealers can protect their profitability from margin...

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The COVID-19 pandemic has changed the course of the automotive industry in many ways this year, including how car dealers think about the marketplace. Instead of focusing on who has the lowest price, dealers now have to consider who is managing and moving their inventory most efficiently. Joining us today to discuss best practices for […]
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car dealers

How car dealers can leverage home services to end 2020...

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We’re in the last quarter of the year and although this year has had its own unique set of challenges, car dealers are seemingly now more than ever equipped to address shifts like digital retailing and home delivery. Joining us today to discuss how car dealers can succeed and finish this last quarter strong is […]
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CPO sales

Cox Automotive analyst Zo Rahim breaks down CPO sales and...

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While dealers struggle with new vehicle inventory, used vehicle sales have become an emphasis for many dealers. Despite this, certified preowned sales have struggled since the beginning of the COVID-19 pandemic.CPO sales have been on the decline ever since stores were forced to change their daily operations, and they remain down seven percent overall. Zo […]
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online reviews

4 steps to successfully manage online reviews – Erica Danford,...

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The customer review is powerful for a dealership and it’s reputation, so how can you better manage and make online reviews work for you? Today, we’re discussing tips for dealers to best gather and deploy customer reviews to boost engagement and sales with Erica Danford, associate vice president of managed services for Dealer.com. With the […]
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consumer expectations

How car dealers can meet new consumer expectations brought on by...

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Many changes have come as car dealers operate their businesses through a pandemic. Joining us today to discuss changing consumer expectations and behavior is...
innovation

How to improve digital innovation at your car dealership into...

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2020 has been a wild ride for everyone, the car business included. Through all the ups and downs, dealerships have looked to technology and tech providers to help them adapt especially to the ever-increasing need to sell and service car buyers digitally. Our guest today is Mark Vickery, senior director of performance management at Cox […]
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What can auto dealers learn from Q3 and what can...

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The third quarter of 2020 is in the rearview mirror, and auto dealers have plenty of questions moving into the final few months of the year. For many business sectors, the year 2020 seemed to drag on for an eternity, putting tremendous pressure on business leaders to make difficult decisions regarding finances and personnel. Following […]
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