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As we navigate the automotive landscape in 2024, understanding the factors influencing new vehicle affordability is crucial.

Navigating vehicle affordability challenges in 2024

The automotive industry is constantly evolving, influenced by market conditions, consumer preferences, and various economic factors. The current affordability crisis is no exception, as...
A seamless flow of information between departments, customers, vendors, and lenders, is necessary to take your dealership to the next level.

Going beyond: how to overcome the challenges facing your dealership today

Automotive retail is and always has been a complex business. Selling a car is one of the most complicated transactions out there, increasingly so...
With a suite of data presentation tools, the Digital Leaderboard deepens the connection and trust across all levels of the dealership.

How a digital leaderboard can drive performance at your dealership

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From sales to fixed-ops, dealership teams are ill-prepared for today's rapidly evolving automotive landscape. As was apparent throughout last year, prices are falling, competition...
ituational leade­rship represents a style­ that emphasizes adapting one's approach to match the nee­ds and readiness of staff members.

How situational leade­rship can elevate your entire team

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In the e­ver-changing world of leade­rship, it is evident that one approach cannot e­ffectively suit all situations. The ability to adapt and customize­ leadership...

Is there a disconnect between your service managers and technicians? Here’s...

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Strong connections between service department managers and technicians are vital on two fronts: productivity and customer satisfaction. But sometimes poor communication, lack of training,...
The best collaborative leadership style for a business will depend on its specific objectives and the needs of its employees.

Stop commanding and start communicating: 6 benefits of collaborative leadership

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The success of a business depends heavily on its people, including everyone from entry-level employees to top executives. Everyone plays a role, and therefore...
It is important for leaders to promote a culture of accountability, meaning they must be an example and hold themselves accountable, too.

7 key ingredients for dealership-wide accountability

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One of the most difficult yet important tasks for business leaders is finding ways to hold their staff accountable. From employees who have worked...
While managers set broad goals for their department, mentors takes a personalized approach by tailoring opportunities to each employee.

The mentorship mindset: how effective leaders nurture the growth of their...

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For dealership managers and executives, getting top talent in place is only half the battle for driving sales and boosting profits. Sharp leaders realize...
E­mployee motivation is crucial when steering your team toward the­ir goals in the bustling e­nvironment of a car dealership.

Ignite and sustain employee motivation to gain a competitive edge

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In the dynamic and compe­titive world of car dealerships, e­mployee motivation serve­s as the driving force behind achie­ving success. For managers, your pivotal role...
Dealership employees approach a sales conversation with emotional intelligence.

Lead the pack: Why emotional intelligence is the key to automotive...

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Emotional intelligence, also referred to as emotional quotient or simply EQ, is important in any workplace but especially comes in handy at a car...