The key to closing deals underwater
The rise of negative equity challenges dealerships and customers alike. On today's episode of F&I Today, Paul Brown, Vice President of Ascent Dealer Services, explains how negative equity affects trade-in...
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
Dealership Management
How inconsistent leadership is limiting dealership growth
Automotive retail is known for its fast pace and entrepreneurial mindset, but sustaining high performance remains a challenge for many dealerships. Joining us on the latest episode of Training Camp...
CBT News announces inaugural Remarkable Leaders in F&I honorees
ATLANTA, Georgia (April 9, 2026)—CBT News, the dealer community's No. 1 resource for in-depth interviews and news coverage, is pleased to announce the winners of the CBT News Remarkable Leaders...
Closing the gap between F&I and service
Dealerships can increase customer satisfaction and drive long-term profits by improving communication between finance and insurance (F&I) and service departments, Paul Brown, Vice President of Ascent Dealer Services, said on...
Are your employees growing—or stagnating?
According to leadership expert Dave Anderson, high-performance cultures insist on continuous growth, creating an environment in which employees understand that their development directly impacts both personal value and organizational success.
In...
Your market is bigger than you think
After four consecutive years of growth, SAAR is projected to decline by 2% in 2026.1 For many dealers, that number is adding fuel to an already anxious market. And for some,...
Driving profits when service contracts fall short
To improve F&I results, dealerships need to address a widening performance gap, according to VP of Ascent Dealer Services, Paul Brown. On the latest episode of F&I Today, Brown attributes...
Building a culture where input from all levels matters
By fostering open dialogue across all levels, leaders can build high-performing cultures that encourage innovation and engagement, says leadership expert Dave Anderson.
On the latest episode of Lessons in Leadership, Anderson...
Q&A: PayJunction’s Tom Harnetiaux on how dealers protect profits amid market shifts
Following the 2026 NADA Show in Las Vegas, Tom Harnetiaux, Growth Director at PayJunction, shared with CBT News how dealerships can protect profits amid slower new vehicle sales, longer vehicle...
How F&I experts can leverage data, technology to enhance customer experience
From analyzing past deals to presenting products early, Paul Brown details how finance professionals can turn data into meaningful customer engagement on today’s episode of F&I Today.
Brown, Vice President of...
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