Is your sales process for you or the customer?
Do you even know where your sales process is right now? Grant says if you’re jumping around, then do this. Remember, your sales process is for you, not for customers...
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
Tips & Training
Retaining Loyal Customers
More than 80% of dissatisfied service customers state that they would’ve come back to the dealership for service if someone would’ve paid attention to their concern and made a genuine...
Expertise: 7 factors that can Tip the Scales
On today’s Tip of the Day, Jonathan Dawson continues his Tipping the Scales series with Expertise, the idea that a person can develop trust in you because of your experience....
How to Get Accurate Dealer Website Analytics Reports
Is there a large discrepancy between your website analytic reports and Google analytics? Brian explains the impact and how to correct it.
Video Transcription
Our Tip of the Day comes from Brian Pasch.
Have...
Elevate the Car Buying Experience to Get the Premium Dollar
What would cause a customer to not only choose to do business with you, but to pay a premium to do so? According to Jonathan, you can influence customers through...
Getting the Customer to Like You to Close the Deal
You have a separate agenda from your potential buyers. You want to sell a car right now. They, in the meantime, don’t even know if they can trust you. So,...
How Facebook Awareness Campaigns Affect Your Audience
We’ve all heard about Facebook advertising. One strategy you might not be aware is awareness ads. Glenn explains how an awareness campaign can impact your Facebook audience.
Video Transcription
Our Tip of...
Influence customers through your effort
What would cause a customer to not only choose to do business with you, but to pay a premium to do so? According to Jonathan, you can influence customers through...
Work Smarter, Not Harder on Your Service Contracts
Customers need to know from you that they’re purchasing a quality vehicle, but cars today are very complicated to fix. When it comes to service contracts, Becky suggests adding this...
Kill them with Kindness
You’ve heard of killing people with kindness? Mark suggests using this simple sales strategy that works just as good.
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