In today's Tip of the Day, Mark Tewart gives you tips on how to handle the best price inquiry from customers.
VIDEO TRANSCRIPTION:
Today I want to talk to you about how...
When leaving a voicemail, David Kain suggests saying your name, phone number, and the name of your dealership two times to make it easier on your guest while also getting...
On Today’s Tip of the Day, Mark explains that there are 2 types of people. Find out which you are and how you can be more productive by planning your...
On Today’s Tip of the Day, Mark explains that there are 2 types of people. Find out which you are and how you can be more productive by planning your...
We sometimes have too much engineering in our CRMs. In fact, David says some dealerships don’t concentrate on certain tasks being done properly. See how to avoid that from happening.
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Have your Service Advisors been trained on tire wear? Becky explains how a well-trained staff could add 20+ alignments a week in today's Tip of the Day.
Females make up over 65% of your daily service department customers, and their buying habits and decision making is vastly different from the average male customer's. Why use the same...
A sales process 'roadmap' is made to keep you on course to close a deal. Sometimes when you stray from the dotted path you are hurting yourself more than the...
Objections aren’t always objections from customers, according to Grant. He suggest listening and agreeing with them, but also figuring out if their objections are objections or actual complaints.
VIDEO TRANSCRIPTION:
Hey,...