Tag: training
Coaching vs. training – how to help struggling F&I staff
When your dealership is faced with an F&I manager that is underperforming in PVR and CSI scores, what do you do? Do you just get...
The Biggest Profit Killer Dealers Still Won’t Talk About
It’s no secret, the automotive business has been struggling for years with low-profit margins and employee turnover now hitting an all-time high of 46%....
Four Ways to Improve Employee Engagement at Your Dealership
Employee engagement is an indicator and cause of success. Overall, companies with high employee engagement are 21 percent more profitable than companies with low...
Ford and Bosch Utilizing VR in Mach-E Training
Ford Motor Company and tech supplier Bosch have partnered to create a virtual reality training program for the Mustang Mach-E. This new program will...
Ask Better Questions!
Have you ever had opportunity to spend time with other Dealers, Leaders, Managers and Like Kind Business Owners that you would love to learn...
Why Aren’t There More Women General Managers?
After a decade of progress of women gradually emerging as an important and recognized segment of contemporary automotive business, it is frustrating to read...
Creating Excellent Employees with Employee Improvement Plans
We all know the foundation for a great Service, Parts or Body Shop department or any venture really, is great employees. But if you...
Installation vs. Implementation
On today's Tip of the Day, Glenn Pasch explains the difference between the installation of a service you've selected for your staff and actually...
Five Ways to Develop Your Staff into the Automotive Industry’s Future...
Take a moment to think of the best manager or staff leader you have. Think of their work ethic, creativity, and attention to detail....
Why Unconscious Bias Training is Important for Your Bottom Line and...
As humans, we all have perceptions and prejudices that can transition into biases if we aren’t careful. If left unchecked, these biases can develop...
