TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%


training

EV

How can service departments prepare for an EV-focused industry?

- February 22, 2021
According to the International Energy Agency, electric car sales surpassed 2 million globally in 2019. These numbers only continue to grow higher, leaving dealerships wondering how their service department will...
F&I

Coaching vs. training – how to help struggling F&I staff

- February 10, 2021
When your dealership is faced with an F&I manager that is underperforming in PVR and CSI scores, what do you do? Do you just get frustrated and start cleaning house? Do you...
turnover

The Biggest Profit Killer Dealers Still Won’t Talk About

- August 27, 2020
It’s no secret, the automotive business has been struggling for years with low-profit margins and employee turnover now hitting an all-time high of 46%. However, dealers are often hesitant to...
engagement

Four Ways to Improve Employee Engagement at Your Dealership

- June 4, 2020
Employee engagement is an indicator and cause of success. Overall, companies with high employee engagement are 21 percent more profitable than companies with low engagement. This aspect of the workplace...
training

Ford and Bosch Utilizing VR in Mach-E Training

- February 19, 2020
Ford Motor Company and tech supplier Bosch have partnered to create a virtual reality training program for the Mustang Mach-E. This new program will allow technicians to learn how to...
questions

Ask Better Questions!

- December 31, 2019
Have you ever had opportunity to spend time with other Dealers, Leaders, Managers and Like Kind Business Owners that you would love to learn from and felt tongue-tied? These opportunities can...
women

Why Aren’t There More Women General Managers?

- December 19, 2019
After a decade of progress of women gradually emerging as an important and recognized segment of contemporary automotive business, it is frustrating to read statistics stating that only 8% of...
employee improvement

Creating Excellent Employees with Employee Improvement Plans

- December 10, 2019
We all know the foundation for a great Service, Parts or Body Shop department or any venture really, is great employees. But if you are reading this, you’re a Parts,...
installation

Installation vs. Implementation

- October 23, 2019
On today's Tip of the Day, Glenn Pasch explains the difference between the installation of a service you've selected for your staff and actually implementing said service for long-term use.
employees

Five Ways to Develop Your Staff into the Automotive Industry’s Future Leaders

- September 16, 2019
Take a moment to think of the best manager or staff leader you have. Think of their work ethic, creativity, and attention to detail.  Now, imagine of life without them...


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