TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%


About: Michael Roppo

Michael Roppo

Michael has more than 30 years experience in training and consulting for Automotive Domain Results and its parent company, The Mironov Group. He helps dealers attain maximum profitability, customer satisfaction and retention by improving the quality of their management teams and the personnel who come in contact with their customers. Visit his website at AutomotiveDomainResults.com.

customer

The Most Profitable Business Strategy Is Your Current Customer Base!

- February 26, 2020
Almost Every Dealer, CEO, President VP of Sales and Manager that I speak to these days in the automotive dealership business constantly emphasizes building processes, technologies and expertise for acquiring...
Sales & Marketing Auto News
service experience

Does your Dealership Provide A Truly Exceptional Service Experience?

- February 12, 2020
More and more dealerships seem to be renewing their vows and focusing on the level of service they provide to their customers. Sales and service industry leaders speak with great...
Fixed-Ops Auto News
profitability

Pillars Of Increased Performance And Profitability

- January 20, 2020
Dealerships are constantly seeking ways to improve their day-to-day performance and profitability. What follows are some issues and questions to consider when identifying best practices for your dealership. These items are...
Management & Leadership Auto News
foundation

The Power of Strong Fixed-Ops Business Footings and Foundations

- January 9, 2020
In today’s highly competitive service retail business market, every service type business is a commodity that can most likely be found in a similar form usually at a better price....
Fixed-Ops Auto News
service

The Knowledge, Attitude, Skills & Habits of A Professional Service Advisor

- January 7, 2020
It’s important for them to always be on top of their game. Here are some K.A.S.H. (Knowledge, Attitude, Skills & Habitual) tips on how to turn a good service consultant...
Fixed-Ops Auto News
fixed operations

Planning Is Good, Actions Are Better: How to Increase Profits and Customer Satisfaction

- January 3, 2020
Remember our 2018 New Year Resolution on how make your dealership more profitable by increasing customer satisfaction and creating more profit retention while lowing the cost of doing business? Good!...
Management & Leadership Auto News
questions

Ask Better Questions!

- December 31, 2019
Have you ever had opportunity to spend time with other Dealers, Leaders, Managers and Like Kind Business Owners that you would love to learn from and felt tongue-tied? These opportunities can...
Management & Leadership Auto News
dealers

The New Normal: Turning Good Dealers Into Great Dealers

- December 4, 2019
Going from good to great requires building a customer-centric dealership organization.  Customer-centricity is a requirement for the New Normal, which is critical to improving business performance and long-term profitability. With defined...
Management & Leadership Auto News

Grow Your Service Sales Business by Having a Strong Q1 and Year-End Plan

- March 11, 2019
What can we do to finish out this quarter and the entire year off strong? By this time in the year most dealer leaders, managers and business owners have a good...
Sales & Marketing Articles
year end

A Great Beginning Can Influence A Great Year End!

- January 14, 2019
Grow Your Service Sales Business by having a Strong year end and getting off to a great start in the new year! What can we do to finish out the year...
Sales & Marketing Articles

Latest Articles

2026 Genesis G90 black edition: Luxury with a performance edge
Latest Articles 04/17/26

2026 Genesis G90 black edition: Luxury with a performance edge

$99M John Deere settlement accelerates high-stakes right to repair movement
Latest Articles 04/17/26

$99M John Deere settlement accelerates high-stakes right to repair movement

TrueCar achieves profitability and calls for a new standard in automotive pricing
Latest Articles 04/16/26

TrueCar achieves profitability and calls for a new standard in automotive pricing

Stellantis, Microsoft deepen alliance to supercharge AI and cybersecurity capabilities 
Latest Articles 04/16/26

Stellantis, Microsoft deepen alliance to supercharge AI and cybersecurity capabilities 
Latest Articles 04/16/26

Pentagon boosts weapons production with automakers, Ford unifies EV strategy, Tesla outlook improves

Pentagon taps automakers to boost weapons production capacity
Latest Articles 04/16/26

Pentagon taps automakers to boost weapons production capacity

Ford creates unified product organization to accelerate EV, software rollout and margin goals
Latest Articles 04/16/26

Ford creates unified product organization to accelerate EV, software rollout

Tesla outlook strengthens as software updates fuel investor confidence
Latest Articles 04/16/26

Tesla outlook strengthens as software updates fuel investor confidence

New-vehicle affordability improves for fifth straight month
Latest Articles 04/16/26

New-vehicle affordability improves for fifth straight month

Auto retail holds firm as Kerrigan flags geopolitical pressure, policy resets and M&A surge
Latest Articles 04/16/26

Auto retail holds firm as Kerrigan flags geopolitical pressure, policy resets and M&A surge


CBT News
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.