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managers

Have Your Managers Been Taught to Teach? – Paul Cummings

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Who’s teaching the managers and trainers at your dealerships in order to make sure that employee training is effective? In part three of our...
stay positive

How To Get Out Of a Sales Rut

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  On this week’s episode of Straight Talk, David answers 2 questions posed by DJ, a viewer who works as a Sales Representative. DJ wants...
family members

Battle-Proven Strategies to Keep the Peace – And Sell Cars!

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Every dealership manager spends time, effort, and energy training team members and the effort benefits both parties with increased sales and profits.  Pretty straightforward,...

The Importance of Checking In On Your Successes, Goals, and Training...

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The host of Progressive Retail and frequent CBT Automotive Network contributor, Cory Mosley joins Jim Fitzpatrick to discuss the steps dealers and managers should be...
#TimesUp

Time For “The Talk”: Having the #TimesUp Conversation in the Auto...

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Last year, “Automotive News” published a rather startling study entitled, “Project XX - Sexism Alive and Well in Auto Industry." Nearly 900 women took the...
NADA

NADA Introduces Professional Series Training for Dealership Management

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It’s often said that in the car business having the right people makes all the difference. However, dealers continue to struggle with attracting, hiring...
Training

A New Approach To Workforce Training Using A Mobile Game Platform

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Joining the CBT News stage at Digital Dealer 24 is Sam Caucci, CEO, and Founder at 1Huddle, who spoke with us about a new and interactive way...
bias training

Is Unconscious Bias Training Required in Automotive?

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Two men were arrested at a downtown Starbucks location in Philadelphia, Pennsylvania on April 12. The two men, Rashon Nelson and Donte Robinson, were...
service department

Training New Recruits in Your Service Department

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Recruiting and training service personnel has been a hot topic of conversation in recent years. Attracting and retaining good talent in your service department...
The Joe Verde Group

Why Dealerships Should Consistently Train Their Staff- Eric Edwards, The Joe...

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Among this digital driven world Dealerships spend a lot of money on the technology that drives them. Eric Edwards, Trainer with the Joe Verde...