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Sean Gardner

Why sales skills are more important than technology and automation —...

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Dealers are starting to understand that a market recovery does not guarantee business will return to normal, especially when their teams have grown accustomed...
sales team

Has your sales team fallen out of practice? Bring them up...

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As supply chains and vehicle production slowly recuperate from the last three years of economic headwinds, dealers grow increasingly worried that their sales team...
express auto technicians

Why pay plans for express auto technicians need to change –...

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How are you compensating your express auto technicians? Today on Inside Automotive, we're pleased to welcome back Don Reed, CEO of DealerPRO Training, one...

Don Reed on how to ignite your auto technicians’ productivity

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The 2022 NADA Show has come and gone, but we're still hearing from industry experts and attendees as it was the first time many...
Panozzo

Dealertrack DMS’s Michael Panozzo on how to best empower your accounting...

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While auto dealerships are constantly looking for new ways to become more profitable, they rarely focus on the potential—and all too often underutilized contributions...
Lampkin

KAR Global’s Kristen Lampkin shares best DEI practices your company needs...

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We are seeing a growing number of companies, industry-wide, creating or redefining a more diverse and inclusive workplace. One of those companies is KAR...
success customer experience

How to focus your mind on what is within your control

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On the latest episode of Mind Your Own Business, host Jonathan Dawson, founder of Sellchology Sales Training, discusses getting your mind focused on what is controllable. Dawson...
service

Don Reed on key strategies to help your service team get...

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Have you purchased equipment for your service team that isn’t being used? Or maybe it just isn’t being used as often as it should...
Kenya Rutland

Chief Enthusiasm Officer Kenya Rutland on how to build diversity and...

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After the nation’s civil unrest last summer, you may have noticed many companies making the decision to evaluate and adopt a more diverse and...
sales service activity Xtime

Building a sales-minded parts team to grow your parts department

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If you want to create meaningful growth in your parts department, you need to maximize sales online and over the counter. The way to...