TSLA395.8906.99%
GM81.6303.58%
F12.9700.5299%
RIVN17.3250.435%
CYD42.4700.1481%
HMC25.2500.89%
TM217.5504.69%
CVNA391.87029.63%
PAG162.2906.27%
LAD288.67013.8%
AN208.51510.225%
GPI351.59016.11%
ABG213.8009.71%
SAH70.6003.23%
TSLA395.8906.99%
GM81.6303.58%
F12.9700.5299%
RIVN17.3250.435%
CYD42.4700.1481%
HMC25.2500.89%
TM217.5504.69%
CVNA391.87029.63%
PAG162.2906.27%
LAD288.67013.8%
AN208.51510.225%
GPI351.59016.11%
ABG213.8009.71%
SAH70.6003.23%
TSLA395.8906.99%
GM81.6303.58%
F12.9700.5299%
RIVN17.3250.435%
CYD42.4700.1481%
HMC25.2500.89%
TM217.5504.69%
CVNA391.87029.63%
PAG162.2906.27%
LAD288.67013.8%
AN208.51510.225%
GPI351.59016.11%
ABG213.8009.71%
SAH70.6003.23%


training

unconscious bias

Why Unconscious Bias Training is Important for Your Bottom Line and Dealership Reputation

- August 27, 2019
As humans, we all have perceptions and prejudices that can transition into biases if we aren’t careful. If left unchecked, these biases can develop into strong stereotypes or beliefs that...
transition

Five Tips for Handling Internal Staff Transitions Within Your Dealership

- August 22, 2019
In an ideal world, today's entry-level employees would always become tomorrow's senior leaders at your dealership. Ultimately, many factors impact whether an employee makes a lateral or vertical transition within...
F&I

Where Does F&I Fit into Your Dealership’s Digital Retailing Strategy? – Adam Marburger & Paul Brown, Ascent Dealer Solutions (Part 1)

- July 10, 2019
 Looking to add more money to your bottom line by way of your finance department and dealership? CBT News sits down with Adam Marburger, F&I expert and President of Ascent...
auto dealer live

“Auto Dealer Live”: How David Villa’s Savvy Podcast Promotes Positive Industry Change

- July 2, 2019
On today’s show, we’re pleased to welcome back David Villa, host of the “Auto Dealer Live” podcast and CEO if iPD. With over 20 years of Auto Industry experience, David...
employee

Employee Feedback: Four Metrics You Should Keep Track of to Promote Engagement and Profitability

- June 11, 2019
"Employees who believe that management is concerned about them as a whole person – not just an employee – are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied...

Tesla’s “Start” Program Begins Training the Next Generation of Service Techs

- March 27, 2019
It’s not just how we think of driving that Tesla aims to change, but how we think of mechanics and education as well. As the industry shifts more towards electric vehicles,...
training

Implementing New Practices Learned in Training

- February 26, 2019
When you send your F&I Manager to school, you hope that they come back with some knew information that could help the dealership. Becky goes over how to make sure...

NADA 2019: Joe Verde Group, Sean Gardner

- January 31, 2019
While in San Francisco at the 2019 NADA Show we caught up with Sean Gardner, trainer, and instructor for the Joe Verde Group to find out his opinion on how dealers...
persuasion

7 Levels of Sales Persuasion

- January 30, 2019
On Today’s edition of On the Mark, your host Mark Tewart reviews his seven levels of persuasion and how they influence your customer. Mark explains why he believes that it’s persuasion...
Joe Verde

Veteran’s Day Has a Special Meaning For Trainer Joe Verde

- November 12, 2018
While most readers associate Joe Verde with his dynamic training classes on sales and sales management, you probably don’t know that he grew up baling hay, plowing fields and milking...


CBT News
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