Building a sales-minded parts team to grow your parts department
If you want to create meaningful growth in your parts department, you need to maximize sales online and over the counter. The way to do this is to train your...
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
training
Glenn Pasch on how to curb complacency culture at your car dealership
Car dealers are reporting incredible sales and profits in today's market, but is this success also breeding complacency among you or your staff? Have your processes or customer experience taken...
11 key processes every service advisor should be trained to do
According to recent data from NADA, 2020 produced the highest net profit per retail dealership in automotive history. With record gross profit per retail unit on both new and used...
David Kain shares key takeaways to help drive dealers in the right direction
On today’s show, we are pleased to welcome David Kain, President and Owner of Kain Automotive, industry expert, and host of Kain and Co. right here on CBT News. Kain begins...
Why is it so hard to train the next generation of technicians?
In a TechForce Foundation report last year, it was forecasted that the auto, diesel, and collision industries would collectively be short by approximately 642,000 technicians by 2024. Past NADA Chairman...
A ‘back to basics’ approach to F&I during slower times
F&I departments nationwide are once again facing challenging times. The one-two punch of the pandemic hanging on due to the Delta variant and the chip shortage has created a unique...
5 ways to deliver at least one vehicle per day, each day of the month – Sean Gardner, Joe Verde Group
Just how much are you leaving on the table in terms of vehicle delivery? Joining us today is Sean Gardner, Instructor and Sales Trainer with the Joe Verde Group shares...
The skills auto technicians need to make them uniquely qualified for future roles
On the latest episode of Service Drive, host Don Reed takes a deep dive into how future automotive industry trends will affect auto technicians in the service drive. Reed has...
Is on-the-job training effective for employee development? – David Kain
In the last year, dealers have made many changes to their operations, but are training and employee development overlooked now? On today’s show we are pleased to welcome David Kain,...
Things to consider when hiring an inexperienced F&I manager
Staffing the F&I department can be a tricky minefield to navigate. Do you hire from within and train someone up from sales or do you go to an outside hire,...
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