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expertise

Expertise: 7 factors that can Tip the Scales

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  On today’s Tip of the Day, Jonathan Dawson continues his Tipping the Scales series with Expertise, the idea that a person can develop trust...
trade-in leads

Triple Your Sales from Website Trade-in Leads

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For most of the dealers I encounter, leads from website trade-in tools are almost an afterthought. There is a belief, for example, that it...
effort

Influence customers through your effort

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What would cause a customer to not only choose to do business with you, but to pay a premium to do so?  According to...
F&I manager

Bringing F&I to the Showroom Floor

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Every dealership is set up the same way…sales, service, parts, and F&I all operate as their own separate departments. Each has a unique part...
confidence

5 Strategies to Increase Your Confidence as a Sales Professional

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There are many experts out there who will teach you how to be confident, but at the end of the day, confidence comes from...
McDonough Toyota

How to “Own the Market”: Toyota Turnaround Yields Happy Customers, Staff,...

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When Jonathan (Jon) Waters became an operating partner at McDonough Toyota, just outside Atlanta, he knew he was in a turnaround situation. The dealership...

Set The Bar Ridiculously High | Tom Bilyeu

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Tom Bilyeu inspires with quotes fromCarl Von Clausewitz and other successful, driven people in today's CBT News Daily Motivation. Watch more from Tom Bilyeu on...
middle 60

How to Manage the Middle 60

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 On Today’s Tip of the Day, Glenn Pasch explains that most dealerships have a top 20% and a bottom 20% but what do you...
Roger Penske

Roger Penske Comments on Impact from Hurricanes

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Penske Automotive Group, Inc., the second largest auto group in the U.S., today provided a preliminary estimate of the impact on its operations in Florida, Georgia, Texas and Puerto...
commercial customers

How to Cater to Commercial Customers at Your Dealership

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Commercial vehicle sales and service is big business. From local plumbers to large construction companies to government fleets, they all need vehicles and they...