Top Stories
UAW’s Shawn Fain faces tougher 2028 contract talks after re-election. Read More
Credit access hits 11-year high as loan terms grow longer than ever. Read More
Acura plans 3 new SUVs, including 2028 RDX hybrid. Read More
Tesla robotaxis accused of speeding in school zones, NHTSA weighs probe. Read More
Featured Interviews
Turn an ‘I’m just looking’ shopper into a done deal
Shoppers who say they are just looking are often treated as people who are not ready to buy. Most of them will buy, and they now visit only one or two stores before they do. Dealerships that treat every shopper as a buyer and follow a steady sales process keep more of those deals. On a recent episode of Inside Automotive, Sean Gardner, Instructor and Sales Trainer at the Joe Verde Group, explains how to move a shopper from browsing to delivery. He also covers why ongoing training pays off in gross. Watch the full segment here.
How dealers can create a steady rhythm of urgency in the showroom
For decades, retail automotive operations have relied on frantic end-of-month pushes to hit sales quotas and volume bonuses. However, relying on late-month pressure often leads to rushed deals, customer dissatisfaction, and high employee turnover. On the latest episode of Lessons in Leadership, LearnToLead CEO Dave Anderson shared insight into the 14th Commandment of his 15 Commandments for Organizational Peak Performance, explaining how dealership principals and general managers can build consistent operational discipline. Watch the full segment here.
Tune in to CBT Live
Join us at noon Eastern today for another episode of CBT Live. Co-hosts Jim and Bridget Fitzpatrick break down the day’s top automotive stories and sit down with the leaders shaping the industry. Today’s lineup features Jessica Caldwell, Head of Insights at Edmunds, and Andrea “Sells Cadillac” Anderson, Cadillac Salesperson.
Watch live every weekday at noon on our social channels: YouTube, TikTok, LinkedIn, Instagram, and Facebook.
