Tuesday, November 24, 2020
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spot decisions

Do Spot Decisions Really Help Sell More Cars?

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On this week’s edition of F&I Today, Becky Chernek talks about making spot decisions and whether or not they actually help your dealership sell more cars.
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consultative sales

Higher Profits, Lower Resistance with Consultative Sales Method in F&I

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Anyone who is tasked with selling any kind of product or service is always searching for one thing…the perfect sales strategy. How can I sell more? How do I convince more people to buy from me? What is the best method to connect in a way that they trust me? All valid questions. In the […]
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Car Business 101

How to Identify Your Dealership’s Strengths and Weaknesses – Max Zanan,...

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On today’s show, we welcome back Max Zanan, automotive retail consultant, and best-selling author of “Perfect Dealership” and “Car Business 101”. In this segment, Max and Jim discuss how to accurately assess your dealership’s strengths and weaknesses. VIDEO TRANSCRIPTION:  Jim Fitzpatrick: Max Zanan, we’d like to welcome you back to CBT News. So glad you […]
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lead generation

Quick Changes To Make That Can Increase Your Lead Generation

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Without leads, the likelihood of your business failing skyrockets. Leads are qualified prospects that have the ability to run into customers, but more than that, they can become ambassadors of your brand. Many companies, dealerships included, have various important goals set out, but roughly sixty-six percent of their organizational goals tend to focus on lead […]
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self-driven

Self-Driven Mystery Shopping

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On this week’s episode of Kain & Co., David goes over self-driven mystery shopping and how it can help you and your team stay up to date on what’s currently going on in the industry so that your sales team can sell more cars.
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Jody DeVere

How to Revitalize Your Dealership’s Culture to Attract More Female Customers...

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In today’s market, women account for 65 percent of all new car, and 53 percent of all used car purchases. Which means, no matter how you look at it, women have incredible buying power and influence on the car industry. Jim Fitzpatrick recently spoke to Jody DeVere, CEO of askpatty.com, and discussed how dealerships can […]
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Lisa copeland

How Dealerships Can Enhance Work-Life Balance and Attract More Females to...

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Lisa Copeland, CEO of Cars Her Way, recently joined us in-studio and discussed trends in retail automotive, enhancing work-life balance, and how dealerships can attract more female employees to the industry. VIDEO TRANSCRIPT: Jim Fitzpatrick: Hello, everyone. I’m Jim Fitzpatrick. Thank you so much for joining us on another edition of the CBT News Network. […]
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tom richards

How Your Dealership Can Thrive and Become More Profitable in 2019...

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Having up to date and correct insight into industry trends and successful practices is half the battle when running a successful dealership. Joining Jim today to discuss dealer solutions and ways your dealership can become more profitable, is Tom Richards, vice president of NCM’s software solutions division, NCM labs. VIDEO TRANSCRIPT: Jim Fitzpatrick: Tom Richards […]
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Art Sobczak

Sales Call 101: How to Sell Successfully Over the Phone –...

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Practicing cold calling in your BDC is challenging but it can also generate an abundance of leads for your dealership’s sales department. Our guest today is here to discuss the art of selling by phone, and how to get customers to say ‘yes’. Art Sobczak, is the founder of Business by Phone, Inc., is a Lifetime […]
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Jeff Shore

Cultivate a Better Relationship with Your Customers Using These Strategies ...

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The sales process can be challenging at times, but when done right, a good salesperson can predict their customer’s next move. Having the right product on hand for the consumer is only half the battle. Joining Jim today is Jeff Shore, award-winning sales trainer and keynote speaker, to discuss psychology-based sales training and how to […]
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