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data

Tips to leverage the data you already have to close after-sale...

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We live in a world that is being consumed by the long reach of so-called ‘big data’. It influences nearly every facet of our...
Goldfayn

WSJ best-selling author Alex Goldfayn explains the power and profitability of...

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Are you still using the phone to generate sales in today’s digital retail environment? If not, this is something that you should get back...
guidebook

The importance of mastering Google’s Dealer Guidebook for effective digital marketing

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Google is the largest source of information that not only helps us with daily tasks, but also allows businesses to reach wider audiences by...
car buying experience

How to build trust and cultivate a strong relationship with your...

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On the latest episode of Straight Talk, host David Lewis, President of David Lewis & Associates, talks about building a relationship with your customers. He says...
Gardner

How to handle and overcome car sales objections with today’s buyers

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How do you handle objections in today’s marketplace? Joining us today is Sean Gardner, instructor and sales trainer with the Joe Verde Group to...
F&I

A simple shift in wording can bring better closes in F&I

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No one likes being ‘sold’. We all shrink away when we hear something that even remotely sounds like a sales pitch and in F&I,...
car buying

To modernize car buying, we need to make it easier to...

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By now, everyone in the automotive industry knows that digital retailing is here to stay. Today's customers expect to be able to buy everything...
Dare Forward 2030

Stellantis to buy First Investors Financial Services to create lending arm

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On Wednesday, Stellantis announced that it would be purchasing First Investors Financial Services Group for $285 million. The deal, expected to close by the...
Roger Love

Renowned vocal coach Roger Love discusses how your voice can be...

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On the latest episode of Straight to the Point, host Frank J. Lopes is joined by Roger Love, world-renowned voice coach, speaker, and author. Lopes gets...
model

Revived nameplates are making a comeback, and dealers can benefit

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The Acura NSX reappeared for its second limited-production iteration in 2016, and it made waves in the industry, even selling VIN 001 at auction...