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dealership

Why is it important to put yourself in the customer’s shoes?

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On today's Saturday Morning Sales Meeting, David Lewis, President of David Lewis & Associates, discusses how car dealers and salespeople can better understand their...

Alan Weiss on fostering and sustaining a high performance car dealership...

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If you’re looking for ways to keep yourself and your team motivated for success in this new year, then now may be the time...
dealers

Sales expert Sean Gardner on 3 simple ways car dealers can...

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Although the new year has just begun, could we be on the other side of the pandemic? For over 35 years Joe Verde Group...
loyalty marketing program

How to communicate with customers while working with less inventory

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On the latest episode of Kain and Co., host David Kain, president of Kain Automotive, shares the language that works well when it comes to working...
Gardner

How to maintain your competitive edge in the current automotive marketplace

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For over 35 years Joe Verde Group has been a lead trainer for dealers, managers, and salespeople around the world. Each month here on...
client objections

The difference between a ‘deal killer’ and a ‘deal pauser’ when...

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Consumers today have more options than ever before leading to many of you dealing with client objections nearly every day. But, how you respond...
car buying experience

The 7 most effective words to use when closing a deal

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On the latest episode of Straight Talk, host David Lewis, President of David Lewis & Associates, talks about the seven most effective words, when closing...
Dawson

Jonathan Dawson on how car dealers can create more value for...

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Sellchology, a term coined by sales trainer Jonathan Dawson, is the philosophy of selling through psychology. In today’s digital environment it is critical for...
first-time

Give first-time buyers a bundle of products, just for them

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First-time buyers are sometimes a tough sell in F&I. Banks and OE captives usually have a mountain of requirements or steps needed to get...
emotional

How the emotional state of consumers impacts their buying decisions

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Think about your last purchase...was it an emotional one? On today’s show, we’re pleased to welcome Jeff Shore, founder of Shore Consulting, trainer, and...