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CDK Global's Jessie Hammonds, recently joined Jim Fitzpatrick at the 2023 Digital Dealer conference to discuss customer experience.

Why tailoring the customer experience is key to dealership success —...

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One of the biggest trends taking root throughout the retail automotive industry is prioritizing and enhancing the customer experience. For so long, price was...
Steven Walker, Senior Product Marketing Manager for CDK Global, recently joined Jim Fitzpatrick on the CBT stage at the 2023 Digital Dealer conference.

How CDK Global is enhancing online to in-store modern retail experiences...

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Earlier this year, CDK Global released its Friction Point Study, which surveyed both shoppers and dealers to determine what points in the car buying...
At the recent 2023 Digital Dealer conference, anchor Jim Fitzpatrick spoke with Rick Dearden, a regional director for Lotlinx.

How dealers can take control of their inventory management — Rick...

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Rick Dearden is a regional director at Lotlinx, a technology platform that provides auto dealers and manufacturers with enhanced operational control over their retail...
There are digital tools for every process or function you at your dealership. However, it's crucial to ensure they are worth the investment.

5 digital tools every modern dealership needs to drive sales success

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Adding new digital tools to your dealership strategy mix can feel overwhelming and time-consuming. Things like price constraints, learning curves, and whether or not...
CDK Global, Edson

4 key areas CDK Global is supporting dealers in 2023 and...

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CDK Global is ideally situated to better serve dealers and customers with cutting-edge applications to cover every stage of the car buying process, including...
Jonathan Dawson shares his insights into the core principles that help entrepreneurs drive business success in a challenging environment.

8 unique ways to provide a better customer experience than your...

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On the latest episode of Mind Your Own Business, host Jonathan Dawson, founder of Sellchology, discusses eight ways car dealers can out-experience their competition. Dealers...
automotive marketing modern retailing

Glenn Pasch shares automotive marketing insights for modern retailing

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Disruptive marketing strategies are swiftly emerging as the realities of dealership marketing change more quickly than ever. Dealers face a wide range of adjustments,...
Google Analytics 4

Is your auto dealership prepared for the transition to Google Analytics...

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As Google Analytics 4 (GA4) works to replace Universal Analytics standards that have been in place for years, you need to make sure your...
JM&A Group

How does dealership culture affect recruitment and retention strategies? – Kevin...

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Finding the right talent to fill a role within your dealership can be taxing, but there are resources and strategies used by many in...
Sonic Automotive

Sonic Automotive partners with Instabase for document processing technology

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Automotive retail giant Sonic Automotive Inc. has partnered with automation platform Instabase Inc. for its document processing capabilities. Instabase’s accounts payable invoice processing solution software...