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F&I

How to Use F&I to Grow Income Potential

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A Team Approach to F&I In The Service Drive By John Stephens Coming out of the 2016 NADA Convention, one of the most discussed topics...
service department

Key measures ensure Service Department Retail Health

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Checking Your Service Department's Health By John Fairchild Owners and general managers need to feel the pulse of the Service Department constantly. Service retail metrics can...
ad clutter

Too Much Ad Clutter Hurts Online Searches

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Is a Website Personalization Strategy for You? By Russ Chandler In this day and age, your website is, arguably, the most important aspect of your dealership’s overall...
id drive

ID Drive’s Finance Pre-qualification Abilities Shorten Sales Times

Better Closing Rates and Customer Satisfaction Among the Benefits By Pete MacInnis Dealers and their F&I managers are always looking for an easier and quicker way to...
Fixed-Ops Profitable

Make Fixed-Ops Profitable

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Stop Waiting, Help is not coming! By Jeff Cowan Is your fixed-ops profitable?  They should be. Think about it.  If people are not buying new cars then...
New Vehicle Models

Don’t Strategize Your Marketing for Only Women or Millennial Car Buyers

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Dealers must not equate these broad customer groups with common market segments that they can effectively target. BY DENNIS GALBRAITH I hear or read many dealers,...
keywords

Selecting Keywords Pays Off With Improved Marketing ROI

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Dealers need a strategy to bid on well-focused keywords and make sure others don’t call up their ads for the wrong searches. BY AMY...
social selling

Why Are Dealers, GMs The Last At Their Stores To Join...

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Lack of support from the top is holding dealerships back on social selling and marketing. BY LAURA MADISON A social media movement is rocking the retail...
website traffic

Take Advantages Of Marketing Tools Available In Google Analytics

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A variety of reports help identify where a dealer’s website traffic originated, how your results compare, and other key performance metrics. BY AMY FARLEY Digital marketing...
ad messages

Ad Messages That Resonate With Women Buyers, And Avoiding The Mistake...

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Let dealership reputation and trust, not price, drive the value proposition when targeting these customers. BY ANNE FLEMING Based on how they approach the car buying...