Cross training in any business setting is always looked at as an important part of helping the entire team not only understand more about what one person or team must...
What is more powerful than well-drafted ad copy, video content, or a social media post about your dealership's discounts? You may be surprised to find that it has nothing to...
In the dynamic and competitive world of car dealerships, employee motivation serves as the driving force behind achieving success. For managers, your pivotal role lies in steering your team toward...
Can you rattle off two or three reasons why customers should choose your store over the competition? If not, it’s time to roll up your sleeves and identify your dealership’s...
Let’s face it: technology is no longer a luxury for most of the world; it’s a necessity. Every industry has experienced drastic changes due to rapidly evolving technology in the...
Emotional intelligence, also referred to as emotional quotient or simply EQ, is important in any workplace but especially comes in handy at a car dealership—as any job there requires flexibility,...
In selling products, dealerships have an incredible opportunity to acquire new customers and retain existing ones. But, according to S&P Global Mobility, the truth is that nearly 34% of owners...
Welcome to another edition of the CBT News original series Inside Automotive. Today, we're joined by United States Senate candidate and former dealer principal, Bernie Moreno.
In 2005, Moreno invested all...
The bar to becoming a successful automotive group is extremely high.
Worth $2.86 trillion in 2021, the automotive industry is indubitably one of the most successful industries today. It is filled...
In recent years, the retail automotive industry has seen dramatic changes in the ways consumers shop for and purchase electric vehicles (EVs), challenging the traditional franchised model with direct-to-consumer sales....