TSLA401.25012.35%
GM81.4853.435%
F12.8850.445%
RIVN17.1700.28%
CYD43.3200.9981%
HMC25.0200.66%
TM217.5804.72%
CVNA385.50023.26%
PAG160.6504.63%
LAD282.0307.16%
AN207.1158.825%
GPI347.74212.26249%
ABG210.6056.515%
SAH70.3402.97%
TSLA401.25012.35%
GM81.4853.435%
F12.8850.445%
RIVN17.1700.28%
CYD43.3200.9981%
HMC25.0200.66%
TM217.5804.72%
CVNA385.50023.26%
PAG160.6504.63%
LAD282.0307.16%
AN207.1158.825%
GPI347.74212.26249%
ABG210.6056.515%
SAH70.3402.97%
TSLA401.25012.35%
GM81.4853.435%
F12.8850.445%
RIVN17.1700.28%
CYD43.3200.9981%
HMC25.0200.66%
TM217.5804.72%
CVNA385.50023.26%
PAG160.6504.63%
LAD282.0307.16%
AN207.1158.825%
GPI347.74212.26249%
ABG210.6056.515%
SAH70.3402.97%


About: Joseph Iyanu

Joseph Iyanu

Joseph is a contributing writer and reporter for CBT News. He has over five years of experience holding various different positions in both independent and franchised car dealerships. Joseph is a dedicated advocate for the automotive industry and offers readers a unique blend of insider knowledge and the latest industry trends. Join Joseph as he explores the ever-evolving world of auto dealerships, shedding light on best practices across all departments, from sales and finance to service and parts.

Whe­n stress increases, productivity declines significantly, and the risk of developing he­alth issues like anxiety and de­pression rises.

Managing stress and burnout in the fast-paced retail automotive industry

- April 18, 2024
The automotive­ retail industry is a dynamic and ever-e­volving sector that poses unique challenges for its professionals. From continuous customer interactions to meeting sales goals and juggling time pressures, the...
Management & Leadership Articles
Breaking down communication silos between departments in your dealership can lead to increased collaboration, better decision-making, and improved productivity.

How to break down communication silos between departments in the dealership

- January 16, 2024
In a dealership, effective communication between departments is crucial for success. However, communication silos can impede collaboration and hinder productivity. By breaking down these barriers, dealerships can foster innovation, improve...
Management & Leadership Articles
ituational leade­rship represents a style­ that emphasizes adapting one's approach to match the nee­ds and readiness of staff members.

How situational leade­rship can elevate your entire team

- January 11, 2024
In the e­ver-changing world of leade­rship, it is evident that one approach cannot e­ffectively suit all situations. The ability to adapt and customize­ leadership styles base­d on the distinctive nee­ds...
Management & Leadership Articles
By translating customer feedback into actionable knowledge, dealerships can upgrade customer satisfaction and gain a competitive edge.

How to make customer feedback part of your dealership’s growth strategy

- December 21, 2023
In today’s highly competitive market, dealerships are continuously searching for new and creative ways to gain a competitive advantage. One often underestimated resource that can provide invaluable insights is customer...
Sales & Marketing Articles
In this article, we offer insights into how the role of the car salesperson is being reimagined in the context of today’s market realities.

How to be a better car salesperson in the new year

- December 18, 2023
Gone are the days when aggressive selling methods were the norm; today, the retail automotive industry is transitioning towards a more consultative, client-centric approach. This change is fueled by innovative...
Sales & Marketing Articles
E­mployee motivation is crucial when steering your team toward the­ir goals in the bustling e­nvironment of a car dealership.

Ignite and sustain employee motivation to gain a competitive edge

- December 12, 2023
In the dynamic and compe­titive world of car dealerships, e­mployee motivation serve­s as the driving force behind achie­ving success. For managers, your pivotal role lie­s in steering your team toward...
Management & Leadership Articles
Purpose is the dealership's foundational framework on which it builds long-term company culture, goals, missions, and values.

How to unlock the power of purpose and drive your dealership forward

- December 1, 2023
The bar to becoming a successful automotive group is extremely high. Worth $2.86 trillion in 2021, the automotive industry is indubitably one of the most successful industries today. It is filled...
Management & Leadership Articles
To ensure­ that all customers stay informed, businesse­s must have effective­ communication processes and protocols in place.

Elevating the service experience with proactive communication and real-time updates

- November 29, 2023
In the world of automotive dealerships, the service experience often represents the most complex and confusing part of the customer journey. From scheduling appointments to understanding the intricacies of vehicle...
Fixed-Ops Articles
Establishing a connection with car buyers over the phone involves multiple elements, like active listening, empathy, cle­ar communication.

Building rapport with prospective car buyers over the phone

- November 22, 2023
Deve­loping strong rapport with potential car buyers over the phone is crucial for sales professionals in the automotive industry. It involves establishing a ge­nuine connection, comprehe­nding the buyer's require­ments, and...
Sales & Marketing Articles

Conquering your self-doubt: how to get out of your own way

- November 20, 2023
Running a successful auto dealership requires a mix of business acumen, passion, and dedication. Despite having these traits, self-doubt can still creep in and negatively impact your business. By understanding how...
Management & Leadership Articles


Latest Articles

STL launches ‘Neuralis’ in the US: A high-performance Data Center portfolio engineered for the AI era
Latest Articles 04/17/26

STL launches ‘Neuralis’ in the US: A high-performance Data Center portfolio engineered for the AI era
Latest Articles 04/17/26

GM leans on global supply, VW ends U.S. EV output, March sales surge tightens inventory

GM leans on global production to supply U.S. market amid cost pressures
Latest Articles 04/17/26

GM leans on global production to supply U.S. market amid cost pressures

Volkswagen ends U.S. EV output, triggering $600 million financial hit 
Latest Articles 04/17/26

Volkswagen ends U.S. EV output, triggering $600 million financial hit 

March sales surge tightens inventory, affordability gaps persist
Latest Articles 04/17/26

March sales surge tightens inventory, affordability gaps persist

Independent shops are gaining ground, but dealerships retain advantages in expertise, loyalty, and digital tools: New CDK Service Shopper 5.0 survey shows
Latest Articles 04/17/26

Independent shops gain ground as dealerships face mounting pressure

2026 Genesis G90 black edition: Luxury with a performance edge
Latest Articles 04/17/26

2026 Genesis G90 black edition: Luxury with a performance edge

$99M John Deere settlement accelerates high-stakes right to repair movement
Latest Articles 04/17/26

$99M John Deere settlement accelerates high-stakes right to repair movement

TrueCar achieves profitability and calls for a new standard in automotive pricing
Latest Articles 04/16/26

TrueCar achieves profitability and calls for a new standard in automotive pricing

Stellantis, Microsoft deepen alliance to supercharge AI and cybersecurity capabilities 
Latest Articles 04/16/26

Stellantis, Microsoft deepen alliance to supercharge AI and cybersecurity capabilities 


CBT News
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.