Given how life changed during and after lockdowns, the Hyundai and Amazon partnership is an indicator of where the industry is headed.

Opinion | Hyundai and Amazon: driving towards a digital future or just another pit stop?

Steve Mitchell - December 20, 2023

Well, we've expected this for some time: Hyundai and Amazon are doing a collab in 2024, and everyone from industry insiders to the average Amazon Prime member is talking. At...

Daily Automotive News Articles

Explore the essentials for boosting used car sales, including optimal inventory management, stellar customer service, and effective training.

9 key areas of focus that drive more used car sales

David Goldberg - December 20, 2023

For many franchised car dealers, the used car department significantly contributes to the bottom line. These sales are even more fundamental to independent automotive retailers. But there’s more to success...

Sales & Marketing Articles

It is important for leaders to promote a culture of accountability, meaning they must be an example and hold themselves accountable, too.

7 key ingredients for dealership-wide accountability

Kimberly Hurley - December 19, 2023

One of the most difficult yet important tasks for business leaders is finding ways to hold their staff accountable. From employees who have worked at a dealership for decades to...

Management & Leadership Articles

Woman choosing a car in a car showroom during the F&I experience

More showing, less selling leads to a better F&I experience

Kristine Cain - December 19, 2023

When it comes to the F&I experience, no car buyer wants to be given the fast-talking, hard sales pitch to get them to buy a VSC or appearance protection for...

F&I Articles

Known for his practical and innovative approach, Johnny Masano has numerous years of valuable experience in the automotive industry.

40 Under 40 Honoree: Johnny Masano | Tom Masano Auto Group

Jaelyn Campbell - December 18, 2023

John "Johnny" Masano, President of Tom Masano Auto Group in Reading, Pennsylvania, continues his family's legacy as a third-generation car dealer. Known for his practical and innovative approach, Masano has...

Event Coverage

In this article, we offer insights into how the role of the car salesperson is being reimagined in the context of today’s market realities.

How to be a better car salesperson in the new year

Joseph Iyanu - December 18, 2023

Gone are the days when aggressive selling methods were the norm; today, the retail automotive industry is transitioning towards a more consultative, client-centric approach. This change is fueled by innovative...

Sales & Marketing Articles

Should you trust AI with your digital ad dollars?

Ben Stewart - December 15, 2023

Artificial intelligence has a variety of uses in the automotive industry. While many dealerships use artificial intelligence in the marketing and customer service capacity of writing content and offering assistance...

Sales & Marketing Articles

Automotive industry shifts and trends: New car prices fall, hybrid demand up, Asbury acquires Koons, EV sales grow, UAW actions.

Weekly roundup: New car prices fall, hybrid demand rises, Asbury acquisition, UAW labor disputes

CBT News - December 15, 2023

Earlier this week: New car prices saw a decline in November, with Tesla being the most affected. Hybrid vehicles are gaining momentum as manufacturers balance the shift to electric vehicles...

Daily Automotive News Articles

From airfields to auto shops and beyond: discovering alternative pathways for finding service technicians in the retail automotive industry.

Hiring auto technicians: exploring alternative industries to recruit from

Brian Jones - December 14, 2023

Finding the right automotive technicians for your dealership can be challenging, especially when the pool of traditional candidates seems to have dried up. Yet, there's a wealth of untapped potential...

Management & Leadership Articles

Chris Graham is a seasoned professional in the car business, currently serving as the general sales manager at Mike Maroone Chevrolet.

40 Under 40 Honoree: Chris Graham | Mike Maroone Chevrolet

Jaelyn Campbell - December 13, 2023

Chris Graham is a seasoned professional in the car business, currently serving as the general sales manager at Mike Maroone Chevrolet West Palm Beach. Graham's tenure in the retail automotive...

Event Coverage

CBT News

Opinion | Hyundai and Amazon: driving towards a digital future or just another pit stop?

9 key areas of focus that drive more used car sales

7 key ingredients for dealership-wide accountability

More showing, less selling leads to a better F&I experience

40 Under 40 Honoree: Johnny Masano | Tom Masano Auto Group

How to be a better car salesperson in the new year

Should you trust AI with your digital ad dollars?

Weekly roundup: New car prices fall, hybrid demand rises, Asbury acquisition, UAW labor disputes

Hiring auto technicians: exploring alternative industries to recruit from

40 Under 40 Honoree: Chris Graham | Mike Maroone Chevrolet

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