TSLA390.580-3.88%
GM76.890-0.75%
F14.112-0.0685%
RIVN16.810-0.99%
CYD44.610-1.26%
HMC28.7750.885%
TM179.6302.71%
CVNA69.865-0.725%
PAG205.5005.1%
LAD337.1105.74%
AN208.4104.87%
GPI328.1308.73%
ABG226.2407.81%
SAH101.7402.01%
TSLA390.580-3.88%
GM76.890-0.75%
F14.112-0.0685%
RIVN16.810-0.99%
CYD44.610-1.26%
HMC28.7750.885%
TM179.6302.71%
CVNA69.865-0.725%
PAG205.5005.1%
LAD337.1105.74%
AN208.4104.87%
GPI328.1308.73%
ABG226.2407.81%
SAH101.7402.01%
TSLA390.580-3.88%
GM76.890-0.75%
F14.112-0.0685%
RIVN16.810-0.99%
CYD44.610-1.26%
HMC28.7750.885%
TM179.6302.71%
CVNA69.865-0.725%
PAG205.5005.1%
LAD337.1105.74%
AN208.4104.87%
GPI328.1308.73%
ABG226.2407.81%
SAH101.7402.01%


CBT News

Simply type “CBT News” into the search bar of your streaming service’s app store to start watching today!

CBT News celebrates 11th anniversary with exclusive streaming launch on Roku, AppleTV and mobile devices

- December 22, 2023
ATLANTA, Georgia (December 22, 2023) — In celebration of its 11th anniversary, CBT News, the auto dealer community’s No. 1 resource for industry insights and news coverage, is now the...

6 mental health and wellness activities to promote positivity at the dealership

- December 22, 2023
The majority of people in leadership roles have heard the phrase “People are your best asset,” and many would agree this is true. Without dedicated, hard-working employees, a business never...
By translating customer feedback into actionable knowledge, dealerships can upgrade customer satisfaction and gain a competitive edge.

How to make customer feedback part of your dealership’s growth strategy

- December 21, 2023
In today’s highly competitive market, dealerships are continuously searching for new and creative ways to gain a competitive advantage. One often underestimated resource that can provide invaluable insights is customer...
Given how life changed during and after lockdowns, the Hyundai and Amazon partnership is an indicator of where the industry is headed.

Opinion | Hyundai and Amazon: driving towards a digital future or just another pit stop?

- December 20, 2023
Well, we've expected this for some time: Hyundai and Amazon are doing a collab in 2024, and everyone from industry insiders to the average Amazon Prime member is talking. At...
Explore the essentials for boosting used car sales, including optimal inventory management, stellar customer service, and effective training.

9 key areas of focus that drive more used car sales

- December 20, 2023
For many franchised car dealers, the used car department significantly contributes to the bottom line. These sales are even more fundamental to independent automotive retailers. But there’s more to success...
It is important for leaders to promote a culture of accountability, meaning they must be an example and hold themselves accountable, too.

7 key ingredients for dealership-wide accountability

- December 19, 2023
One of the most difficult yet important tasks for business leaders is finding ways to hold their staff accountable. From employees who have worked at a dealership for decades to...
Woman choosing a car in a car showroom during the F&I experience

More showing, less selling leads to a better F&I experience

- December 19, 2023
When it comes to the F&I experience, no car buyer wants to be given the fast-talking, hard sales pitch to get them to buy a VSC or appearance protection for...
Known for his practical and innovative approach, Johnny Masano has numerous years of valuable experience in the automotive industry.

40 Under 40 Honoree: Johnny Masano | Tom Masano Auto Group

- December 18, 2023
John "Johnny" Masano, President of Tom Masano Auto Group in Reading, Pennsylvania, continues his family's legacy as a third-generation car dealer. Known for his practical and innovative approach, Masano has...
In this article, we offer insights into how the role of the car salesperson is being reimagined in the context of today’s market realities.

How to be a better car salesperson in the new year

- December 18, 2023
Gone are the days when aggressive selling methods were the norm; today, the retail automotive industry is transitioning towards a more consultative, client-centric approach. This change is fueled by innovative...

Should you trust AI with your digital ad dollars?

- December 15, 2023
Artificial intelligence has a variety of uses in the automotive industry. While many dealerships use artificial intelligence in the marketing and customer service capacity of writing content and offering assistance...


CBT News
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