Tag: CBT News
Lisa Copeland on Industry Trends, Dealer’s Pain Points, and Fiat Leaving the U.S. Market
On today’s show, we welcome back Lisa Copeland, founder of Lisa Copeland Global and CEO of Cars Her Way. Lisa always has great insight...
How to Effectively Handle Leads and Manage Your Dealership’s BDC – Marc McGurren
Every dealer wants the same thing, to move their inventory faster and more efficiently. But with money spread across several different marketing channels, you...
4 Ways to Ace the Customer F&I Interview
Making sales in any industry requires knowledge of what makes your customer tick, what their ‘pain points’ are, and being able to apply that...
The Evolving Face of Car Sharing Legislation
Car sharing, a platform that allows for short term car rentals from private citizens or designated entities. Though it’s been around for a while,...
“The Amazon of Auto” Carvana Restores Faith From Investors
Despite the “massive losses and negative cash flow” that Carvana has experienced within the past few years, the used auto retailer is making a...
Thinking Outside the F&I Box
Depending on the culture of your dealership, it ma make sense for a salesperson to undertake part of the F&I process. On today's episode...
It’s Time for a New Conversation
If you have an underperformer on your team, chances are you've had the same conversation with them multiple times. It's time for a new...
Be a Champion this Saturday
What did you think about when you woke up this morning? Did you want to climb back into bed or did you wake up...
Fanatical Customer Care
On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks to you about how to achieve fanatical customer...
