As a sales professional, your ego can be your greatest asset or your worst enemy. On one hand, it can give you the confidence you need to make a sale,...
While most people have heard of innovation gurus of today such as Tesla’s Elon Musk, some may not know about one of the most prominent icons in the auto industry...
Kyle McKinzie is a Duluth, Minnesota native who works as the managing partner of the Kruse Motors Auto Group in Marshall, Minnesota. McKinzie's career in the auto industry began with...
ATLANTA, Georgia (December 22, 2023) — In celebration of its 11th anniversary, CBT News, the auto dealer community’s No. 1 resource for industry insights and news coverage, is now the...
The majority of people in leadership roles have heard the phrase “People are your best asset,” and many would agree this is true. Without dedicated, hard-working employees, a business never...
In today’s highly competitive market, dealerships are continuously searching for new and creative ways to gain a competitive advantage. One often underestimated resource that can provide invaluable insights is customer...
Well, we've expected this for some time: Hyundai and Amazon are doing a collab in 2024, and everyone from industry insiders to the average Amazon Prime member is talking. At...
For many franchised car dealers, the used car department significantly contributes to the bottom line. These sales are even more fundamental to independent automotive retailers. But there’s more to success...
One of the most difficult yet important tasks for business leaders is finding ways to hold their staff accountable. From employees who have worked at a dealership for decades to...
When it comes to the F&I experience, no car buyer wants to be given the fast-talking, hard sales pitch to get them to buy a VSC or appearance protection for...