TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


CBT News

young affable consultant talking about features of new car to customer. business man listen to him, choosing new auto in dealership

Why your ego is sabotaging your sales and how to stop it

- December 26, 2023
As a sales professional, your ego can be your greatest asset or your worst enemy. On one hand, it can give you the confidence you need to make a sale,...
While always maintaining humility and charisma, Lee Iacocca transformed the auto industry and encouraged dealers to cultivate innovation.

5 lessons learned from Lee Iacocca’s insights on leadership and innovation

- December 25, 2023
While most people have heard of innovation gurus of today such as Tesla’s Elon Musk, some may not know about one of the most prominent icons in the auto industry...
Kyle McKinzie is a Duluth, Minnesota native who works as the managing partner of the Kruse Motors Auto Group in Marshall, Minnesota.

40 under 40 Honoree: Kyle McKinzie | Kruse Motors Auto Group

- December 22, 2023
Kyle McKinzie is a Duluth, Minnesota native who works as the managing partner of the Kruse Motors Auto Group in Marshall, Minnesota. McKinzie's career in the auto industry began with...
Simply type “CBT News” into the search bar of your streaming service’s app store to start watching today!

CBT News celebrates 11th anniversary with exclusive streaming launch on Roku, AppleTV and mobile devices

- December 22, 2023
ATLANTA, Georgia (December 22, 2023) — In celebration of its 11th anniversary, CBT News, the auto dealer community’s No. 1 resource for industry insights and news coverage, is now the...

6 mental health and wellness activities to promote positivity at the dealership

- December 22, 2023
The majority of people in leadership roles have heard the phrase “People are your best asset,” and many would agree this is true. Without dedicated, hard-working employees, a business never...
By translating customer feedback into actionable knowledge, dealerships can upgrade customer satisfaction and gain a competitive edge.

How to make customer feedback part of your dealership’s growth strategy

- December 21, 2023
In today’s highly competitive market, dealerships are continuously searching for new and creative ways to gain a competitive advantage. One often underestimated resource that can provide invaluable insights is customer...
Given how life changed during and after lockdowns, the Hyundai and Amazon partnership is an indicator of where the industry is headed.

Opinion | Hyundai and Amazon: driving towards a digital future or just another pit stop?

- December 20, 2023
Well, we've expected this for some time: Hyundai and Amazon are doing a collab in 2024, and everyone from industry insiders to the average Amazon Prime member is talking. At...
Explore the essentials for boosting used car sales, including optimal inventory management, stellar customer service, and effective training.

9 key areas of focus that drive more used car sales

- December 20, 2023
For many franchised car dealers, the used car department significantly contributes to the bottom line. These sales are even more fundamental to independent automotive retailers. But there’s more to success...
It is important for leaders to promote a culture of accountability, meaning they must be an example and hold themselves accountable, too.

7 key ingredients for dealership-wide accountability

- December 19, 2023
One of the most difficult yet important tasks for business leaders is finding ways to hold their staff accountable. From employees who have worked at a dealership for decades to...
Woman choosing a car in a car showroom during the F&I experience

More showing, less selling leads to a better F&I experience

- December 19, 2023
When it comes to the F&I experience, no car buyer wants to be given the fast-talking, hard sales pitch to get them to buy a VSC or appearance protection for...


CBT News
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