TSLA426.0108.16%
GM78.7901.58%
F14.9301.26%
RIVN14.2200.07%
CYD57.3501.69%
HMC26.4700.21%
TM189.080-0.58%
CVNA68.2803.89%
PAG164.7303%
LAD276.5802.05%
AN189.9803.55%
GPI326.1806.07%
ABG187.7202.34%
SAH78.1602.26%
TSLA426.0108.16%
GM78.7901.58%
F14.9301.26%
RIVN14.2200.07%
CYD57.3501.69%
HMC26.4700.21%
TM189.080-0.58%
CVNA68.2803.89%
PAG164.7303%
LAD276.5802.05%
AN189.9803.55%
GPI326.1806.07%
ABG187.7202.34%
SAH78.1602.26%
TSLA426.0108.16%
GM78.7901.58%
F14.9301.26%
RIVN14.2200.07%
CYD57.3501.69%
HMC26.4700.21%
TM189.080-0.58%
CVNA68.2803.89%
PAG164.7303%
LAD276.5802.05%
AN189.9803.55%
GPI326.1806.07%
ABG187.7202.34%
SAH78.1602.26%


CBT News

Christina Mazurek is the Service Customer Experience Manager at Dan Cummins Auto Group, based in Lexington, Kentucky.

40 Under 40 Honoree: Christina Mazurek | Dan Cummins Auto Group

- January 4, 2024
Christina Mazurek is the Service Customer Experience Manager at Dan Cummins Auto Group, based in Lexington, Kentucky, where she oversees the service scheduling department across her dealership group's four locations...
Christopher Nations is the GM at Hi-Tech Motorcars Georgetown Infiniti and has shown his dedication to his craft for the past 15 years.

40 under 40 Honoree: Christopher Nations | Georgetown Infiniti

- January 2, 2024
Christopher Nations is the General Manager at Hi-Tech Motorcars Georgetown Infiniti. He has been working in the automotive industry for 15 years, showing dedication and commitment to his craft. Originally...
With the rise of online sales platforms and market competition, the service department offers the recurring revenue essential for growth.

Redefining service excellence: key benchmarks for the future

- January 1, 2024
Remember the days when the service department felt like an afterthought? In the early stages of your career, you noticed it tucked away, overshadowed by the allure of the showroom...
The best collaborative leadership style for a business will depend on its specific objectives and the needs of its employees.

Stop commanding and start communicating: 6 benefits of collaborative leadership

- January 1, 2024
The success of a business depends heavily on its people, including everyone from entry-level employees to top executives. Everyone plays a role, and therefore it makes sense that collaboration is...
young affable consultant talking about features of new car to customer. business man listen to him, choosing new auto in dealership

Why your ego is sabotaging your sales and how to stop it

- December 26, 2023
As a sales professional, your ego can be your greatest asset or your worst enemy. On one hand, it can give you the confidence you need to make a sale,...
While always maintaining humility and charisma, Lee Iacocca transformed the auto industry and encouraged dealers to cultivate innovation.

5 lessons learned from Lee Iacocca’s insights on leadership and innovation

- December 25, 2023
While most people have heard of innovation gurus of today such as Tesla’s Elon Musk, some may not know about one of the most prominent icons in the auto industry...
Kyle McKinzie is a Duluth, Minnesota native who works as the managing partner of the Kruse Motors Auto Group in Marshall, Minnesota.

40 under 40 Honoree: Kyle McKinzie | Kruse Motors Auto Group

- December 22, 2023
Kyle McKinzie is a Duluth, Minnesota native who works as the managing partner of the Kruse Motors Auto Group in Marshall, Minnesota. McKinzie's career in the auto industry began with...
Simply type “CBT News” into the search bar of your streaming service’s app store to start watching today!

CBT News celebrates 11th anniversary with exclusive streaming launch on Roku, AppleTV and mobile devices

- December 22, 2023
ATLANTA, Georgia (December 22, 2023) — In celebration of its 11th anniversary, CBT News, the auto dealer community’s No. 1 resource for industry insights and news coverage, is now the...

6 mental health and wellness activities to promote positivity at the dealership

- December 22, 2023
The majority of people in leadership roles have heard the phrase “People are your best asset,” and many would agree this is true. Without dedicated, hard-working employees, a business never...
By translating customer feedback into actionable knowledge, dealerships can upgrade customer satisfaction and gain a competitive edge.

How to make customer feedback part of your dealership’s growth strategy

- December 21, 2023
In today’s highly competitive market, dealerships are continuously searching for new and creative ways to gain a competitive advantage. One often underestimated resource that can provide invaluable insights is customer...


CBT News
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