TSLA380.840-10.22%
GM76.070-1.65%
F14.2150.025%
RIVN17.4550.365%
CYD43.900-0.815%
HMC28.160-0.61%
TM177.610-2.15%
CVNA67.360-3.3%
PAG202.660-2.08%
LAD335.280-3.88%
AN205.720-3.28%
GPI326.060-5.56%
ABG220.360-6.3%
SAH100.420-2.3%
TSLA380.840-10.22%
GM76.070-1.65%
F14.2150.025%
RIVN17.4550.365%
CYD43.900-0.815%
HMC28.160-0.61%
TM177.610-2.15%
CVNA67.360-3.3%
PAG202.660-2.08%
LAD335.280-3.88%
AN205.720-3.28%
GPI326.060-5.56%
ABG220.360-6.3%
SAH100.420-2.3%
TSLA380.840-10.22%
GM76.070-1.65%
F14.2150.025%
RIVN17.4550.365%
CYD43.900-0.815%
HMC28.160-0.61%
TM177.610-2.15%
CVNA67.360-3.3%
PAG202.660-2.08%
LAD335.280-3.88%
AN205.720-3.28%
GPI326.060-5.56%
ABG220.360-6.3%
SAH100.420-2.3%


CBT News

Today on Inside Automotive, Jim Fitzpatrick is joined by United States Senate candidate and former dealer principal, Bernie Moreno.

U.S. Senate candidate Bernie Moreno on economic, social policies and electric vehicles

- December 5, 2023
Welcome to another edition of the CBT News original series Inside Automotive. Today, we're joined by United States Senate candidate and former dealer principal, Bernie Moreno. In 2005, Moreno invested all...
Purpose is the dealership's foundational framework on which it builds long-term company culture, goals, missions, and values.

How to unlock the power of purpose and drive your dealership forward

- December 1, 2023
The bar to becoming a successful automotive group is extremely high. Worth $2.86 trillion in 2021, the automotive industry is indubitably one of the most successful industries today. It is filled...
Expert insights on the dynamics of EV sales: comparing direct-to-consumer and traditional dealership models in the electric vehicle market.

Future of EV sales: direct-to-consumer vs franchise dealers — Matt VanDyke | Shift Digital

- November 30, 2023
In recent years, the retail automotive industry has seen dramatic changes in the ways consumers shop for and purchase electric vehicles (EVs), challenging the traditional franchised model with direct-to-consumer sales....

Synchronous vs. Asynchronous customer communication: is your dealership using both?

- November 30, 2023
All businesses, including car dealerships, face the challenge of figuring out how exactly to connect with customers in order to meet and exceed sales goals. Two general communication styles that...
Discover the Florida Automobile Dealers Association's (FADA) first Hall of Fame event, celebrating 15 dealers for their business excellence.

FADA Pres. Ted Smith on the association’s inaugural Hall of Fame ceremony

- November 29, 2023
The Florida Automobile Dealers Association (FADA) marked a significant milestone on November 2 by inaugurating its first class of Hall of Fame inductees, which included 15 esteemed automotive retailers. These...
To ensure­ that all customers stay informed, businesse­s must have effective­ communication processes and protocols in place.

Elevating the service experience with proactive communication and real-time updates

- November 29, 2023
In the world of automotive dealerships, the service experience often represents the most complex and confusing part of the customer journey. From scheduling appointments to understanding the intricacies of vehicle...
Tesla overcomes employee termination charges in NY, yet continues grappling with unionization efforts and NLRB investigations.

Key labor case against Tesla dismissed, still faces ongoing unionization challenges

- November 28, 2023
Tesla has successfully defended itself against charges of illegal employee termination in New York, connected to a unionization drive, marking a significant moment in its ongoing labor relations saga. The U.S....
Ford’s SOS program is one way to address this technician shortage, but more automakers and dealers must get in on the effort.

Why is there still a technician shortage and what are industry leaders doing about it? 

- November 28, 2023
The lack of qualified technicians is an ever-present issue for most dealerships. By next year, this shortfall is projected to increase to 642,000 open positions across the automotive industry. That’s...
Being ready to identify fraud from the beginning of a customer interaction helps protect your store and maintain relationships with lenders.

Tips to help spot identity and income verification fraud

- November 28, 2023
With the gloomy economic forecasts that are flooding every media outlet daily, criminals are finding an easier environment to be able to pull off different types of fraud in dealerships...
J.D. Power has projected an increase to the seasonally adjusted annualized rate (SAAR) for total new-vehicle sales, to 15.5 million units.

Nov. U.S. auto sales expected to soar: new-vehicle sales up 10.2% year-over-year

- November 27, 2023
According to a joint forecast from J.D. Power and GlobalData, the automotive retail industry is witnessing a significant upswing in November, with total new-vehicle sales projected to hit 1,236,000 units,...


CBT News
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