TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


auto sales

customer communication

How (and why) car dealers should prioritize customer communication

- September 23, 2022
You've done it! That prospective car buyer has finally pre-ordered that new vehicle at your dealership. However, there's also a bit of a problem. What do you do to keep...
oil change tires

Goodbye to the oil change

- September 22, 2022
Tires are one of the major keys to customer retention. It has taken a decade or more, but most dealers now realize this is true. But what if I told...
tires

Auto dealers have room for improvement when it comes to the tire market

- September 21, 2022
J.D. Power's 2022 US Original Equipment Tire Customer Satisfaction Study highlights the experience of car owners with tires that their vehicle was equipped with from the factory. The study also...
fraud

Fraud is on the rise in lending — here’s how to spot it quickly

- September 19, 2022
2021 was a year of recovery for the entire automotive industry, and for dealers in particular. Showroom traffic increased even during a once-in-a-generation inventory shortage and COVID-19 variants dragging on...
Jennifer Suzuki

How car dealers can help their salespeople find and sell more used cars — Jennifer Suzuki

- September 15, 2022
Welcome to another edition of Inside Automotive with anchor Jim Fitzpatrick. On today’s show, we’re joined by Jennifer Suzuki, President of eDealer Solutions, acclaimed sales trainer, and NADA Dealer Academy...
markups

GfK AutoMobility study uncovers growing consumer resentment about dealer markups

- September 15, 2022
What would you think of a business that ticks off three out of every ten customers? That's what's happening at car dealerships charging above-MSRP prices. So says a new report...
CRM

3 best practices for CRM customization

- September 15, 2022
The past few years have been a challenge for all industries – I’d argue especially retail automotive. Shuttered showrooms, a boom in digital retailing, lack of new cars on the...
autopilot

Tesla autopilot vs full self driving: How are they different and which one is better?

- September 13, 2022
Since 2014, Tesla's autopilot technology has introduced drivers to autonomous and assistive driving innovation in the form of Basic Autopilot. Over the years, the technology has sharpened to offer even...
Detroit Auto Show

The 2022 Detroit Auto Show preview: What attendees can expect

- September 13, 2022
At long last, the North American International Auto Show (NAIAS) is back in business. Following a three-year COVID-19-related hiatus, the 2022 Detroit Auto Show will open this week at Huntington...

Strong demand kept the buy/sell market pretty active in August

- September 12, 2022
According to the recently released Blue Sky Report® by Kerrigan Advisors, the auto dealership buy/sell market continued its record-breaking activity during the second quarter of 2022, up 16% compared to...


CBT News
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