Tag: auto sales
5 crucial CRM Tasks your car dealership can automate
With dwindling inventory, a dealership's success largely depends on its ability to serve the needs of its customers. In the past, you did this...
Tesla AI Day 2022 is right around the corner—Here’s what to...
Following in the footsteps of companies known for innovation like Apple and Google, Tesla again invites consumers to look at their newest products and...
5 types of interactive content car dealerships can use to boost...
Many car dealerships have always been quick to embrace new technologies and strategies when it comes to marketing vehicles, but what about interactive content...
How (and why) car dealers should prioritize customer communication
You've done it! That prospective car buyer has finally pre-ordered that new vehicle at your dealership. However, there's also a bit of a problem....
Goodbye to the oil change
Tires are one of the major keys to customer retention. It has taken a decade or more, but most dealers now realize this is...
Auto dealers have room for improvement when it comes to the...
J.D. Power's 2022 US Original Equipment Tire Customer Satisfaction Study highlights the experience of car owners with tires that their vehicle was equipped with...
Fraud is on the rise in lending — here’s how to...
2021 was a year of recovery for the entire automotive industry, and for dealers in particular. Showroom traffic increased even during a once-in-a-generation inventory...
How car dealers can help their salespeople find and sell more...
Welcome to another edition of Inside Automotive with anchor Jim Fitzpatrick. On today’s show, we’re joined by Jennifer Suzuki, President of eDealer Solutions, acclaimed...
GfK AutoMobility study uncovers growing consumer resentment about dealer markups
What would you think of a business that ticks off three out of every ten customers? That's what's happening at car dealerships charging above-MSRP...
3 best practices for CRM customization
The past few years have been a challenge for all industries – I’d argue especially retail automotive. Shuttered showrooms, a boom in digital retailing,...