Tag: Auto Retail
What does the new year have in store for the auto...
On the heels of a robust and profitable year for many in retail automotive, our attention now turns to what dealers should be focused...
U.S. car preferences remain conservative and traditional, according to Deloitte study
Americans prefer to keep their transportation options more traditional than most other countries. That’s what the 2022 Global Automotive Consumer Study by Deloitte discovered,...
December auto sales underwhelm due to shuttered supply chain
The U.S. auto sales volume is below 15 million for the second year. Cox Automotive forecasts that December 2021 will have a sluggish showing...
Tesla surpasses Q4 projections despite obstacles
Tesla is continuing to maintain its ownership of the electric vehicle (EV) industry, as a report this week indicated the automaker had delivered 308,600...
Will the automotive retail industry ever really go ‘back to normal?’
As soon as it all gets 'back to normal' is a phrase that we have heard time and time again throughout the COVID-19 pandemic....
2021: Auto industry stories that made headlines
As always, this year has been an interesting one as the auto industry has continued to struggle with shortages and delays, but there have...
4 expert strategies for winning the service wars
Dealership service departments across the country are ill-equipped and ill-prepared to keep pace with surging repair demands. Tremendous growth opportunities are there for the...
Create an online concierge experience for your customers
Let’s talk customer experience for a moment. Your customers have access to many dealerships and brands when making their next buying decision. What are...
The 4 soft phone skills that will matter in 2022
When going on a first date, you wouldn’t show up looking like you just rolled out of bed, would you? Of course not! You'd...
KPIs that service departments should track and improve to start the...
The start of a new year is a great time to take inventory of where the service department has succeeded and determine what could...