TSLA345.230-5.02%
GM86.1250.315%
F13.855-0.095%
RIVN16.185-0.555%
CYD39.7850.415%
HMC31.455-0.345%
TM191.760-1.19%
CVNA73.840-1.93%
PAG219.360-0.4%
LAD371.040-0.85%
AN196.8100.01%
GPI262.655-2.155%
ABG211.700-3.89%
SAH77.9800.97%
TSLA345.230-5.02%
GM86.1250.315%
F13.855-0.095%
RIVN16.185-0.555%
CYD39.7850.415%
HMC31.455-0.345%
TM191.760-1.19%
CVNA73.840-1.93%
PAG219.360-0.4%
LAD371.040-0.85%
AN196.8100.01%
GPI262.655-2.155%
ABG211.700-3.89%
SAH77.9800.97%
TSLA345.230-5.02%
GM86.1250.315%
F13.855-0.095%
RIVN16.185-0.555%
CYD39.7850.415%
HMC31.455-0.345%
TM191.760-1.19%
CVNA73.840-1.93%
PAG219.360-0.4%
LAD371.040-0.85%
AN196.8100.01%
GPI262.655-2.155%
ABG211.700-3.89%
SAH77.9800.97%


Articles

service sales

Overlooked Sales in the Service Department

- September 26, 2017
The backbone of sales is prospecting, constantly looking for new sales opportunities. Let’s do some prospecting close to home, in the service department. If you read our article on ‘Marketing...
Eddie Huang

Earning Respect and Reputation: Great Lakes Auto Group

- September 26, 2017
Joey Huang’s father was a doctor as is his three siblings, and he was also expected to have a medical career. And, he did — well sort of. Huang actually...
auto loan fraud

Auto Loan Fraud Costs The Industry $6 Billion This Year: How Can Dealers Combat This Trend?

- September 25, 2017
The Rise of “Digital Identities” We live in a world where the majority of our financial transactions happen online. Consumers can transfer and pay bills through banking apps, and stocks and...
customer service

Service: The Powerful Marketing Tool!

- September 25, 2017
As a dealership, you have a unique opportunity to market to your customers. And it’s sitting right there in your dealership. What could that possibly be you might ask? We’re talking...
aggressive customer

5 Steps for Dealing with Aggressive Customers

- September 22, 2017
In the dealership world, we all have to deal with aggressive customers from time-to-time. Although you are more likely to encounter an aggressive customer on the service side of the...
machine learning

How Machine Learning and AI are Boosting Marketing Efficiency and Slashing Waste

- September 22, 2017
In the not-so-good old days, connecting with in-market car shoppers was a guessing game, at best. Dealers selected the media channels they thought might have the best chances of attracting...
PDI system

What is a Pre-Delivery Inspection?

- September 21, 2017
Pre-delivery inspections (PDI) are exactly as they sound, a full inspection of a vehicle to assess its readiness for the road. With new vehicles, this includes switching the vehicle out...
self-driving cars

New Legislation Increases Discussions About Consumer Safety In Regards to Self-Driving Cars

- September 21, 2017
New Technologies Bring Opportunity And Concerns Do you remember the first iPhone? What were your thoughts the first time you sat down to use the Internet on a personal computer? Each...
auto sales

Mother Nature And High Used Vehicle Values Drive Auto Sales Forecasts For The Rest of 2017

- September 20, 2017
A Year of “Playing Catch-Up” 2017 is a year of ups and downs in regards to the auto industry. The previous year saw increases in sales, but 2017 has not seemed...
WardsAuto

WardsAuto: Auto-Dealer Optimism

- September 20, 2017
Brian Allan of Galpin Motors, which includes the world’s top-selling Ford dealership, offers reasons he’s optimistic about the auto-retailing business despite softening sales. He says it’s easy to get caught up in news...


CBT News
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