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Bud Scannavino

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Bud learned the trade of automotive mechanics after high school, earned the A.S.E. credentials CMAT with L-1, and owned a repair shop. Bud eventually changed careers, earning an MBA from Yale. For a day job, Bud’s career is in financial services. As a freelance writer and advertising consultant, he writes automotive articles, blogs and advertisements. His clients enjoy his explanations of complex technical, management and marketing issues in easy to understand language, along with a touch of wit and humor.
dealership employees

Keeping Your Dealership Employees Safe

The worst time to find out one of your dealership employees has a complaint about discrimination or harassment is when you receive a letter...
Geneva Motor Show

Geneva Motor Show – Industry Takeaways

If you want to have a car show for manufacturers to show off their latest vehicles and cutting-edge technologies, it would be best to...
electric vehicles

Why Are People NOT Buying Electric Vehicles From You?

Shoppers are calling and looking at your electric vehicles. They test drive them, but then seem to lose interest. Your ‘features and benefits’ presentations...
dealership

5 Things That Keep Buyers Out of Your Dealership

Many career salespeople stay in the car business because they like helping people. It’s a great feeling, to help people make a major purchase...
CSI score

5 Easy (And Cheap) Ways to Increase Your Service Department’s CSI Score

The old cliché tells us that ‘Talk is Cheap.’ But every sale in your dealership begins with talk. Likewise, dissatisfied service customers can give...
service drive

How to Entice More Service Drive Customers with Targeted Messages

You can make money with coupons with the right customer messaging and targeted marketing. It is easier to learn than it sounds. if you...
holiday gifts

Holiday Recognition Gifts for Your Staff

Everybody would like a Rolex watch. But that’s impractical, and even if you gave a Rolex to each staff member, they would want to...
holiday party

Tips to Host a Safe (but Fun) Holiday Party at your Dealership

Alcohol, food, games, gifts, decorations – too many decisions. This was supposed to be fun and easy! Here are some quick tips to make...
toxic personalities

Toxic personalities that negatively affect your dealership

If managers were paid a bonus to lower the turnover rate among their staff, they would pay more attention to getting rid of conflict...
dealership team

Strengthening Your Dealership Team

The word ‘team’ brings out a reaction from people. Most people would be thrilled to play on their favorite NFL or baseball team, become...
budgeting

In 2019, Show Budgeting Solutions to Sell More Retention Product

The median household income in the U.S. is $57,617, according to 2016 U.S. Department of Commerce data. The median references the income level that...
GM

GM to Move Forward with Transformation Plans

This past month, GM rocked the automotive industry when the company announced wide-scale changes, including layoffs that would “reduce salaried and salaried contract staff...
blockchain technology

How Blockchain Technology Can Shake Up the Automotive Industry

We’ve heard a lot about blockchain technology over the last few years. While blockchain has many potential applications, the most well-known use for blockchain...
service drivevideo

Help Your Fixed-Ops Department Finish Out the Year Strong – Almog Veig, David Lewis...

An efficient and well-run service drive is the heart and soul of any dealership. In many ways, it is the most heavily visited department...
mental

Hitting the Mental Refresh Button for a Better 2019

January, the first of the month, is so named after the ancient Roman god Janus, who possessed two heads with which he could look...

Cross-Selling and Pump-In, Pump-Out Data

On this week's episode of Auto Marketing Now, Brian Pasch talks about cross-selling and pump-in, pump-out data as well as some new tools to...

What Questions Do You Ask Yourself?

The questions you ask yourself can tell a lot about your life. On this week's edition of On the Mark, Mark Tewart wants to...

Four of Tom’s Favorite Scripts

On this week's episode of the Tom Stuker Show, Tom goes over some of his favorite sales scripts so that you can be better...

The Dead Deal File

On this week's episode of F&I Today, Becky Chernek explains why dead deals must be dealt with properly in order to prevent problems down...