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Bud Scannavino

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Bud learned the trade of automotive mechanics after high school, earned the A.S.E. credentials CMAT with L-1, and owned a repair shop. Bud eventually changed careers, earning an MBA from Yale. For a day job, Bud’s career is in financial services. As a freelance writer and advertising consultant, he writes automotive articles, blogs and advertisements. His clients enjoy his explanations of complex technical, management and marketing issues in easy to understand language, along with a touch of wit and humor.
dealership employees

Keeping Your Dealership Employees Safe

The worst time to find out one of your dealership employees has a complaint about discrimination or harassment is when you receive a letter...
Geneva Motor Show

Geneva Motor Show – Industry Takeaways

If you want to have a car show for manufacturers to show off their latest vehicles and cutting-edge technologies, it would be best to...
electric vehicles

Why Are People NOT Buying Electric Vehicles From You?

Shoppers are calling and looking at your electric vehicles. They test drive them, but then seem to lose interest. Your ‘features and benefits’ presentations...
dealership

5 Things That Keep Buyers Out of Your Dealership

Many career salespeople stay in the car business because they like helping people. It’s a great feeling, to help people make a major purchase...
CSI score

5 Easy (And Cheap) Ways to Increase Your Service Department’s CSI Score

The old cliché tells us that ‘Talk is Cheap.’ But every sale in your dealership begins with talk. Likewise, dissatisfied service customers can give...
service drive

How to Entice More Service Drive Customers with Targeted Messages

You can make money with coupons with the right customer messaging and targeted marketing. It is easier to learn than it sounds. if you...
holiday gifts

Holiday Recognition Gifts for Your Staff

Everybody would like a Rolex watch. But that’s impractical, and even if you gave a Rolex to each staff member, they would want to...
holiday party

Tips to Host a Safe (but Fun) Holiday Party at your Dealership

Alcohol, food, games, gifts, decorations – too many decisions. This was supposed to be fun and easy! Here are some quick tips to make...
toxic personalities

Toxic personalities that negatively affect your dealership

If managers were paid a bonus to lower the turnover rate among their staff, they would pay more attention to getting rid of conflict...
dealership team

Strengthening Your Dealership Team

The word ‘team’ brings out a reaction from people. Most people would be thrilled to play on their favorite NFL or baseball team, become...
echoparkvideo

EchoPark Enhances Customer Experience with New Technology – Jeff Dyke, Sonic Automotive

In today's segment, CBT Automotive's Jim Fitzpatrick talks with Jeff Dyke, executive vice president of operations for Sonic Automotive to discuss the future of...
digital retailing

Promises and Pitfalls of Migrating Financing Online

You’ve heard the pitches. And it’s true that the technology is impressive. Yet, when digital retailing vendors attempt to sell to dealerships what they...
newscast

AutoNation’s Mike Jackson Ends His Tenure As CEO After Almost 20 Years

After 20 years of overseeing the largest chain of auto dealerships in the country, AutoNation's CEO Mike Jackson will step down, and transition to executive...
hurricane florence

Hurricane Florence Hits the Southeast: What Can We Expect for the Automotive Industry?

The past few weeks have been a rollercoaster when it came to tracking Hurricane Florence’s arrival to the lower Southeast of the United States....
bitcoin

Do Cryptocurrencies Like Bitcoin Belong in Your Dealership?

Unless you’ve been hiding under a rock for the last several years, you are familiar with Bitcoin and the excitement surrounding blockchain technology. Also...

Be a Problem Solver

   Don't think about selling something. Don't think about results. Don't think about closing. Every customer comes into your dealership with either a "wants" problem...

The 7 Circles of Internet Sales Success – The Coaching Circle

On today's episode of Progressive Retail, Cory Mosley discusses how to increase your sales by using the 7 Circles of high profit, high volume...

5 Ways To Improve F&I Profits

Today, Becky talks about building a relationship with your sales staff, the proper "meet and greet" and more.

Accountability: Achieving More Clarity by Giving More Feedback

On this week’s episode of Hard Truths with Dave Anderson, Dave continues his conversation about accountability, particularly about clarity. Once you have clarity as a manager,...