Mary Welch
Navigating the Industry Through the Tough Challenges Ahead
Since Wes Lutz was named chairman of the National Automotive Dealers Association, he has been home only a few days in the past six weeks. But his dealership, Extreme Dodge in Jackson, MI., is having a record year. “Some would…
Continuing the Legacy – Jenell Ross Guides Bob Ross Auto Group in the Second...
Bob Ross Auto Group, based in Centerville, Ohio, is a “work in progress,” according to Jenell Ross, dealer principal and daughter of founder Bob Ross. “We’re in our 44th year and over the next couple of months we’re going to…
Winning With the Machines – Mark Olson, Director at Findlay Kia Las Vegas
“Am I Selling Cars?” In the dealership world, it’s often difficult to know if your marketing is on the right track . Mark Olson, Director of E-Commerce and Business Development at Findlay Kia Las Vegas, judges every marketing decision based…
Ganley Auto Group, Approaching $2 Billion
Ken Ganley has his eye on a round number — $2 billion. And, if he doesn’t make it this year, well, it’s a sure bet he will in 2019. He has a pretty good track record. In 2006 when he…
How Beaver Toyota Intends to Dominate A New Market
As any marketing manager will testify, it’s all about creating a brand. No one knows that better than Beaver Toyota, which just opened a dealership in metro Atlanta. The family-owned business knows how it wants to be perceived in the…
How to “Own the Market”: Toyota Turnaround Yields Happy Customers, Staff, and Profits
When Jonathan (Jon) Waters became an operating partner at McDonough Toyota, just outside Atlanta, he knew he was in a turnaround situation. The dealership had a “country club” atmosphere and maybe sold 45 used cars a month and wasn’t operating…
Earning Respect and Reputation: Great Lakes Auto Group
Joey Huang’s father was a doctor as is his three siblings, and he was also expected to have a medical career. And, he did — well sort of. Huang actually is a dentist. He’s a graduate of Ohio University College…
A Life and Industry of Opportunities: Winston Pittman Creates an Empire
When Winston Pittman decided to open a Chrysler dealership in Louisville, KY in 1988, he walked into several stores in the black neighborhood where his dealership was to be located and started up conversations. “Now Louisville back then was 13…
Marketing Without 5-Year Forecasts Key to Success and Growth
Vince Sheehy, president and CEO of Sheehy Auto Stores, isn't a big fan of long-term planning. Instead, Sheehy, who oversees 24 stores with annual sales of more than $1 billion, tries to anticipate trends rather than “wasting” his time looking…
It’s Called “Friendly” for a Reason
Top Honda Dealer Creates Winning Culture By: Mary Welch Eric Kahn is a dye-in-the-wool car guy with a blue stocking education and Wall Street credentials. Or he is a C-suite consultant with flow charts who just loves cars? Either way,…
Southeast dealer Matt Bowers discusses his recent rebranding and acquisitions
Despite the pandemic, experts we’ve talked to say the retail auto industry is booming. We continue to see acquisitions happening across the country, and some are even taking an aggressive approach. On today’s show, we’re talking to Matt Bowers, President…
How AutoNation’s DRV PNK initiative continues to drive out cancer
The month of October is recognized as National Breast Cancer Awareness Month and the majority of us know someone impacted by cancer, whether directly or indirectly. Lives have been derailed and AutoNation is doing something about it. Their mission? To…
How to develop employees if you cannot promote them during COVID-19
Considering all the ways the COVID-19 pandemic is likely impacting your dealership, it may be a stretch to think about offering a promotion to your all-star staff members. It may not be in the front of your mind, but it…
How to leverage seasonal service appointments to drive better business
The coronavirus pandemic has changed many Americans’ schedules and habits, and for vehicle owners, one of the main impacts has been a significant change in how they handle routine maintenance. And this is dramatically altering how dealerships operate. According to…
How dealers can successfully generate revenue from connected services
Capgemini just released a new Connected Car Trend Radar Report which explores how OEMs can make the most of their connected services in terms of monetization. Daniel Davenport, senior director of North American automotive for Capgemini, is here to discuss…
Automotive startups make big headlines with strong funding rounds and acquisitions
Welcome to another edition of The Friday 5 with Steve Greenfield, Founder and CEO of Automotive Ventures, an auto technology advisory firm that helps entrepreneurs raise money and maximize the value of their companies. NADA Impact on Vendors Big and…
Do people of color have more leadership opportunities in automotive retail...
Welcome back to Diversity in Automotive: Tier 1 spotlight edition, brought to you by TrueCar and CarNow. In today's segment, host Cory Mosley is joined by an esteemed panel of automotive retail professionals including Gary Graves, CTO and founder of InteractiveTel,…
7 ways to increase your dealership website’s local organic search optimization
In this episode of Auto Marketing Now, host Brian Pasch discusses search engine optimization and the problems that he often finds while auditing dealership websites. Most dealers fail to understand that local, organic search is the highest quality, most sustainable,…
Automotive sales for Q3 and strong M&A activity from the Presidio...
Welcome to another edition of The Friday 5 with Steve Greenfield, Founder and CEO of Automotive Ventures, an auto technology advisory firm that helps entrepreneurs raise money and maximize the value of their companies. In this episode, Greenfield takes a…
