Mary Welch
Navigating the Industry Through the Tough Challenges Ahead
Since Wes Lutz was named chairman of the National Automotive Dealers Association, he has been home only a few days in the past six...
Continuing the Legacy – Jenell Ross Guides Bob Ross Auto Group in the Second...
Bob Ross Auto Group, based in Centerville, Ohio, is a “work in progress,” according to Jenell Ross, dealer principal and daughter of founder Bob...
Winning With the Machines – Mark Olson, Director at Findlay Kia Las Vegas
“Am I Selling Cars?”
In the dealership world, it’s often difficult to know if your marketing is on the right track . Mark Olson, Director...
Ganley Auto Group, Approaching $2 Billion
Ken Ganley has his eye on a round number — $2 billion. And, if he doesn’t make it this year, well, it’s a sure...
How Beaver Toyota Intends to Dominate A New Market
As any marketing manager will testify, it’s all about creating a brand. No one knows that better than Beaver Toyota, which just opened a...
How to “Own the Market”: Toyota Turnaround Yields Happy Customers, Staff, and Profits
When Jonathan (Jon) Waters became an operating partner at McDonough Toyota, just outside Atlanta, he knew he was in a turnaround situation. The dealership...
Earning Respect and Reputation: Great Lakes Auto Group
Joey Huang’s father was a doctor as is his three siblings, and he was also expected to have a medical career. And, he did...
A Life and Industry of Opportunities: Winston Pittman Creates an Empire
When Winston Pittman decided to open a Chrysler dealership in Louisville, KY in 1988, he walked into several stores in the black neighborhood where...
Marketing Without 5-Year Forecasts Key to Success and Growth
Vince Sheehy, president and CEO of Sheehy Auto Stores, isn't a big fan of long-term planning. Instead, Sheehy, who oversees 24 stores with annual...
It’s Called “Friendly” for a Reason
Top Honda Dealer Creates Winning Culture
By: Mary Welch
Eric Kahn is a dye-in-the-wool car guy with a blue stocking education and Wall Street credentials. Or...
Cox Automotive Shows Where Dealers Can Improve in Service Lane
According to Kurt Stephan of Dealer Marketing, service and parts make up between 40% and 45% of a dealer’s profits, meaning the service department...
Use The Theory of 5 to Promote Success in Your Dealership – Chris Saraceno,...
Every dealership is only as strong as their leader and being a good leader means positively adapting to a changing work environment. On today’s...
Making Connections in F&I – Sell Yourself Before Selling Product
F&I is the department with the highest profit margin within a dealership and yet consistently seems to rank as the most negative part of...
A Great Beginning Can Influence A Great Year End!
Grow Your Service Sales Business by having a Strong year end and getting off to a great start in the new year! What can we...
Is There Still Value in Print Advertising?
We’re well into the 21st century at this point, leading many to believe it’s time to ditch traditional print advertising. In this technology-fueled era,...
Proven Menu Selling Techniques
On today's episode of F&I Today, Becky Chernek discusses how over-complicated menu selling can be detrimental to your success, and how being consistent and...
Selling in the Service Drive
On this week's episode of Straight Talk, David Lewis tells you how you can sell more vehicles by selling to customers who dropped off...
Become Your Own “One-A-Day Vitamin”
Become your own "One-A-Day Vitamin" by finding the things that move you forward every day on this week's Saturday Morning Sales Meeting with Mark...
The Power of the First Impression
On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis and Associates talks about the meet and greet in the service...
