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Mary Welch

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Wes Lutz

Navigating the Industry Through the Tough Challenges Ahead

Since Wes Lutz was named chairman of the National Automotive Dealers Association, he has been home only a few days in the past six...
Jenell Ross

Continuing the Legacy – Jenell Ross Guides Bob Ross Auto Group in the Second...

Bob Ross Auto Group, based in Centerville, Ohio, is a “work in progress,” according to Jenell Ross, dealer principal and daughter of founder Bob...
machines

Winning With the Machines – Mark Olson, Director at Findlay Kia Las Vegas

“Am I Selling Cars?” In the dealership world, it’s often difficult to know if your marketing is on the right track . Mark Olson, Director...
Ganley Auto Group

Ganley Auto Group, Approaching $2 Billion

Ken Ganley has his eye on a round number — $2 billion. And, if he doesn’t make it this year, well, it’s a sure...
Beaver Toyota

How Beaver Toyota Intends to Dominate A New Market

As any marketing manager will testify, it’s all about creating a brand. No one knows that better than Beaver Toyota, which just opened a...
McDonough Toyota

How to “Own the Market”: Toyota Turnaround Yields Happy Customers, Staff, and Profits

When Jonathan (Jon) Waters became an operating partner at McDonough Toyota, just outside Atlanta, he knew he was in a turnaround situation. The dealership...
Eddie Huang

Earning Respect and Reputation: Great Lakes Auto Group

Joey Huang’s father was a doctor as is his three siblings, and he was also expected to have a medical career. And, he did...
Winston Pittman

A Life and Industry of Opportunities: Winston Pittman Creates an Empire

When Winston Pittman decided to open a Chrysler dealership in Louisville, KY in 1988, he walked into several stores in the black neighborhood where...
marketing

Marketing Without 5-Year Forecasts Key to Success and Growth

Vince Sheehy, president and CEO of Sheehy Auto Stores, isn't a big fan of long-term planning. Instead, Sheehy, who oversees 24 stores with annual...

It’s Called “Friendly” for a Reason

Top Honda Dealer Creates Winning Culture By: Mary Welch Eric Kahn is a dye-in-the-wool car guy with a blue stocking education and Wall Street credentials. Or...
Glenn Lundyvideo

The Importance of Staying Positive During Coronavirus Uncertainty – Glenn Lundy, #RiseAndGrind

As part of our ongoing Coronavirus coverage, we’re pleased to welcome Glenn Lundy, automotive retail expert, speaker, and host of the #RiseAndGrind morning show....
COVID-19

Carmakers Shifting Gears to Manufacture Critical Supplies in COVID-19 Fight

Manufacturers Ford and General Motors (GM) are joining the fight against COVID-19. The carmakers are partnering with medical supply producers to help scale the...
essential services

Auto Associations Push President Trump to Clarify ‘Essential Services’

Last week, a letter sent to President Trump and his administration implored for dealership maintenance, repairs, and sales to be considered essential business during...
parts

How COVID-19 is Affecting Parts Departments

With social distancing, isolation, and quarantine efforts dominating news and daily life, coronavirus continues to wreak havoc on the U.S. and world economies. The...
close

Tips If Your Dealership Has to Close Up Shop

The COVID-19 pandemic is hitting America hard with huge numbers of cases coming from Florida, Washington, California, and especially New York and New Jersey....

Selling Your Customer’s Story to the Bank

Some dealerships like to cut corners in order to get a customer approved by the lender. On this week's episode of F&I Today, Becky...

March Kerrigan Report: How will COVID-19 Affect Dealership Earnings for the...

Welcome to the Kerrigan Advisors Market Update with Jim Fitzpatrick and Erin Kerrigan, Founder and Managing Director of Kerrigan Advisors. In this segment, Erin...

The Importance of Confirming Appointments

On this week's episode of Kain & Co., David Kain talks about confirming appointments with your ptoential customers in order to move to the...

Are You Presenting Your Menu the Right Way?

On this week's episode of F&I Today, industry expert Becky Chernek explains how consistent product pricing and offering your full F&I menu to all...