Mary Welch
Continuing the Legacy – Jenell Ross Guides Bob Ross Auto Group in the Second...
Bob Ross Auto Group, based in Centerville, Ohio, is a “work in progress,” according to Jenell Ross, dealer principal and daughter of founder Bob...
Winning With the Machines – Mark Olson, Director at Findlay Kia Las Vegas
“Am I Selling Cars?”
In the dealership world, it’s often difficult to know if your marketing is on the right track . Mark Olson, Director...
Ganley Auto Group, Approaching $2 Billion
Ken Ganley has his eye on a round number — $2 billion. And, if he doesn’t make it this year, well, it’s a sure...
How Beaver Toyota Intends to Dominate A New Market
As any marketing manager will testify, it’s all about creating a brand. No one knows that better than Beaver Toyota, which just opened a...
How to “Own the Market”: Toyota Turnaround Yields Happy Customers, Staff, and Profits
When Jonathan (Jon) Waters became an operating partner at McDonough Toyota, just outside Atlanta, he knew he was in a turnaround situation. The dealership...
Earning Respect and Reputation: Great Lakes Auto Group
Joey Huang’s father was a doctor as is his three siblings, and he was also expected to have a medical career. And, he did...
A Life and Industry of Opportunities: Winston Pittman Creates an Empire
When Winston Pittman decided to open a Chrysler dealership in Louisville, KY in 1988, he walked into several stores in the black neighborhood where...
Marketing Without 5-Year Forecasts Key to Success and Growth
Vince Sheehy, president and CEO of Sheehy Auto Stores, isn't a big fan of long-term planning. Instead, Sheehy, who oversees 24 stores with annual...
It’s Called “Friendly” for a Reason
Top Honda Dealer Creates Winning Culture
By: Mary Welch
Eric Kahn is a dye-in-the-wool car guy with a blue stocking education and Wall Street credentials. Or...
How Football Training Camp Brings Sales
Editor's Note
By Mary Welch
Roger Scholfield’s father had a plaque in his used car dealership office in Augusta, Kanas. It read “Service Means Sales.” Vic Scholfield’s,...
How Ridesharing Impacts the Automotive Landscape
In 2011, ridesharing appeared on the transportation radar. The service platform was quickly recognized as a disruptor, and it has experienced tremendous growth and...
7 Choices Highly Successful People Make Daily
Some consider success the luck of the draw, subject to fate and the constellation they were born under. However, the truth is that success...
“Supply and Demand Challenges Suggest A Decline in Vehicle Sales Moving Forward” – Jonathan...
The SAAR is once again at around 17 million, however, Trumps's tariff and the sudden hike in interest rates may have a negative impact...
Buy, Sell, and Finance a Car All Through One App – Blinker
Sometimes in the automotive retail industry, the idea of good technology that helps dealers and consumers help, buy, and sell cars comes from someone...
5 Ways Dealers Can Help Customers Wade Through Record High Vehicle Pricing
Many automotive analysts have projected a decrease in the number of cars sold this year. The primary reason given for this was the fear...
Moments of Truth
Moments of truth define you as a salesperson. The way you handle certain things the customer throws at you has a direct effect on...
Doing More With Your Website Visitors
On this week's episode of Auto Marketing Now, Brian Pasch talks about using data sources to understand who is visiting your website and how...
Wasted Dollars in Your Service Lounge
People live at a faster pace nowadays. How time feels to someone is relative to what their priorities are at any moment. On this...
Follow-Up Calls
On this week's episode of the Tom Stuker Show, Tom goes over the 3-day follow-up call as well as pre/post-CSI scripts and pre/post-service scripts.
