On this week’s episode of the Tom Stuker Show, Tom talks about the initial interview to hiring new employees who will become a part of your winning sales team and how you more effectively.
How to Hire Employees Effectively
Priority of Calls
On this week's episode of the Tom Stuker Show, Tom goes over which type of calls should be at the top of your list...
How to Communicate Effectively with your Customers
On this week's episode of the Tom Stuker Show, Tom discusses how to effectively communicate with customers and the best methods to do so.
Four of Tom’s Favorite Scripts
On this week's episode of the Tom Stuker Show, Tom goes over some of his favorite sales scripts so that you can be better...
The Dealer’s Essential Guide to Succession Planning
In a way, the need for succession planning mirrors gravity. Because, as certain as a ball thrown in the air is to fall, it...
Phone Calls: The Good, the Bad, and the Exceptional
Competition is heating up. Shoppers are more informed than ever. Margins are shrinking. Amid the challenges and chaos of a modern dealership, one thing remains...
Five Ways Dealers Can Introduce Big Data Solutions to Their Dealerships
Every week, it seems as if there is a new buzzword related to technology and innovation regarding the automotive industry. It can be overwhelming...
Silence is Golden: During a Demonstration Drive, Let the Car Speak to the Customer
There are many things in the retail automotive business that have become central to the car buying experience. Probably nothing has stood the test...
How to Keep Your Dealership Compliant When Selling Voluntary Protection Products – Charlie Gilchrist...
Recently, the National Automobile Dealers Association launched a new initiative called the Voluntary Protection Products: A Model Dealership Policy. This policy aims to proactively...
