The conversation around AI in automotive retail has shifted quickly from speculation and curiosity to reality. According to CDK’s latest AI at the Dealership study, nearly 40% of dealers are utilizing...
In a major victory for car dealers, the U.S. Appeals Court has struck down the Federal Trade Commission’s (FTC) controversial CARS Rule, a decision that industry advocates view as a...
Closing is everybody's favorite subject! After all, successfully closing a deal and turning a shopper into a buyer is the cornerstone of a successful business. Unfortunately, many salespeople don't understand...
With 2025 days away, it's the perfect time to reflect on the big wins and challenges that defined the retail automotive industry in 2024. On today's episode of CBT Now,...
Deeply ingrained fears and past traumas can significantly hinder performance and erect mental barriers that seem impossible to overcome. In today's Mind Your Own Business episode, Gary Coxe joins host...
In the world of sales, there's a constant tug-of-war between price and value. While both are important, an overemphasis on price doesn't put dealers in the best negotiation position and...
Retail auto mergers and acquisitions (M&A) are picking up steam in 2024, even as dealership profitability normalizes from pandemic-era highs. According to Haig Partners, Q3 saw 92 rooftops change hands,...
In this episode of Training Camp, host Adam Marburger sits down with Ken and Kenny Cook, the dynamic father-and-son duo behind BZ Automotive Group, to share their insights into training,...
According to the National Automobile Dealers Association (NADA), dealerships' annual turnover rate continues to grow at an alarming rate, with over 46 percent of employees leaving the industry. This mass...
Think about the last time you purchased something. It could be food from the grocery store or a new phone, but your motives and needs are likely driving your decision....