Thursday, November 26, 2020
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Mario Murgado

Dealer Mario Murgado Discusses Pandemic Challenges and Silver Linings

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Keeping continuity within a dealership has possibly never been more difficult. Personnel decisions can make or break the opportunity for substantial growth. For Mario Murgado, President and CEO of Murgado Automotive Group, keeping all personnel during the pandemic has been a point of emphasis for his dealership. We caught up with Mario to discuss Murgado […]
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dealership

Five Tips for Recruiting Dealership Team Members During COVID-19

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Even amid a global pandemic, workers will resign, or you may see the need to add additional support to your teams. However, being able to meet potential candidates in person, or holding dealership hiring fairs may no longer be an option due to the COVID-19 outbreak. As a result, you and your dealership team will […]
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50

Hiring 50-Plus Staff in Auto: Bucking the Recruitment Trend

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In today’s age of diversity and non-discrimination, mature working-age employees are often still caught in the crosshairs. Research by non-profit public interest publisher ProPublica.org, 56 percent of employees over 50 have been laid off or involuntarily left a position at least once in their working career. For many, it’s classic ageism. Discrimination based on a […]
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onboarding

Onboarding New Employees

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On this week’s episode of Kain & Company, David Kain, President of Kain Automotive, talks about creating a substantial onboarding plan so that you can set the right tone for your new crew members and ensure that you are minimizing any potential for mistakes in your process.   VIDEO TRANSCRIPTION: David Kain: Hello and welcome […]
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people

Are You A Leader Or An Enabler?

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Management and leadership are two different things. There is an old saying that “You manage things and you lead people.” Managing and leading are both are essential to the success of a dealership. In both management and leadership you are assisting your team to grow and develop or you are enabling them to produce less […]
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employee improvement

Creating Excellent Employees with Employee Improvement Plans

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We all know the foundation for a great Service, Parts or Body Shop department or any venture really, is great employees. But if you are reading this, you’re a Parts, Service, Body Shop manager or other dealership manager who already knows that great employees do not often come ready made. In fact, even in markets […]
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hiring

What’s the Upside? Comparing Hiring Experience or Non-Experienced Salespeople

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When it comes to hiring new salespeople, it can be a daunting task to find just the right ones that will be a good fit for your dealership environment and goals.  On one hand, hiring someone from another dealership or with a history in the car business, can bring many benefits and skills to your […]
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interview

Interview Red Flags: What to Look for When Interviewing Potential Employees

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According to the job search website Indeed.com, the average annual earning of a car salesperson in the U.S. was around $68,000 including all bonuses.  With the cost of hiring and training new salespeople running about 20 percent of their first year earnings that calculates to about $13,600 to hire and train a new car salesperson. […]
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turnover costs

Attracting and Retaining Good Employees

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Employee turnover costs your dealership a lot in terms of production and lost revenue. Want to improve by attracting the top employees? Glenn has three things to focus on. VIDEO TRANSCRIPT: It’s time for our Tip Of The Day, sponsored by Lotlinx. It comes from Glenn Pasch. Hi, Glenn Pasch with your CBT, Tip Of […]
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dealership

Hiring the Right People for Your Dealership

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On this week’s episode of On the Mark, Mark Tewart talks about hiring the right people that improve your dealership culture and environment, making your dealership as successful as possible.
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