Getting Rid of Friction in the Dealership
Whether it's between two team members or a team member and a customer, friction is never a good look for your dealership. Glenn Pasch goes over how to deal with...
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
Tips & Training
Re-work, Re-adjust, and Re-evaluate
Are the things you’re doing making you the most impactful you can be? If not, Cory explains how to re-work, re-adjust and re-evaluate your process to make you the most...
Be Consistent, To Be Persistent for Better Sales
Mark Tewart says you can learn from this baseball players routine and improve your results in sales and productivity on today's CBT Tip of the Day.
You could check out more...
How Efficient Are Your Salespeople?
Glenn Pasch offers a helpful tip to determine how efficient your salespeople are, in the CBT News Tip of the Day.
VIDEO TRANSCRIPT:
Hi, Glenn Pasch here with your CBT tip of...
Installation vs. Implementation
On today's Tip of the Day, Glenn Pasch explains the difference between the installation of a service you've selected for your staff and actually implementing said service for long-term use.
Getting your Car Shopper in the Dealership to Buy
People call your dealership. Why? Well, David says for several reasons. Some of those reasons might be annoying, especially if they don’t show up. David explains what to do next...
Muscle Memory Management | David Lewis
How is your muscle memory management? David Lewis of David Lewis & Associates shows you how constant role-playing (with MMM) will benefit your sales, the way certain NBA players practice...
How to Maintain Relevancy with Your Customers
How are you communicating with your customers? Are they confused because you’re addressing things they’re not interested in hearing about? Cory Mosley tells you how to maintain relevancy with your...
Re-evaluating Your Engagement Strategy
How do you focus on engagement and what does that really mean to you? Cory says greeting people on the lot is easy, but suggests other steps to take engaging...
Mapping Out the First and Last Hours of Your Day
In auto retail, things can slip through the cracks during your process. Glenn Pasch suggests mapping out the first and last hours of your day with a checklist to prevent...
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