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Sales Process

Don’t Get Lost In Your Own Sales Process

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A sales process 'roadmap' is made to keep you on course to close a deal. Sometimes when you stray from the dotted path you...
utilizing video

Utilizing Video in Your Sales Process

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  On today's episode of Kain & Co., David Kain invites Justin Bond, Internet Director for the Joe Cooper Auto Group, to discuss how his...
f&i

F&I Practices That Won’t Help Your Bottom Line

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Transparency, customer-centric: they’re buzzwords that are so overused they are becoming cliché. In the retail automotive environment, there’s still plenty of room for transparency...
customer service

A Dealer’s Key to Success: Realizing Everyone is a Salesperson

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The consumer buying experience has seen rapid changes in the past two decades. In years past, customers could only purchase items in a physical...
sales process

5 Ways to Add a Personal Touch to Your Online Sales...

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Nothing connects humans on a broader scale than the internet. If something newsworthy happens, you are bound to see it in your social media...
sales process

Is your sales process for you or the customer?

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Do you even know where your sales process is right now? Grant says if you’re jumping around, then do this. Remember, your sales process...
training

How to Perfect Your Training Techniques

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The old saying that “practice makes perfect” is often attributed to America’s second President, John Adams.  Whether or not he was the first to...
smartphone

Using a Smartphone in your Sales Process

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Have a potential customer driving through your lot claiming they’re “just looking?”  David suggest taking out your smartphone and doing this.
customer

Overcoming Objections (Part 2)

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As we know, selling cars on a commission basis is a great way to earn a living, but it often exposes us to a...
sales process

Can you sell cars online?

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On this week's episode of Progressive Retail, Cory invites Roadster CMO Michelle Denogean on to discuss what the online/offline sales process looks like in...