TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


sales process

sales process

What’s Bogging Down Your Sales Process?

- December 19, 2019
Most customers probably aren't ready to complete their car buying journey online, but they are trying to save time. On today's Tip of the Day, Glenn Pasch asks you to...
deal

The 7 Most Effective Words for Closing a Deal

- December 16, 2019
If you have been in the car business for any length of time, you have most likely heard of a concept taught by some as the ABCs of selling. This...
trial closes

Are Trial Closes Right for You?

- December 16, 2019
On this week's episode of Straight Talk, David Lewis explains how trial closes can affect the customer's decision and why you should reconsider using the trial close in your process.
appraisal

Addressing Customer Concerns Through the Appraisal Process

- November 4, 2019
On this week's episode of Straight Talk, David Lewis talks about a few different ways to handle the appraisal process as well as why customers may have unrealistic expectations when...
sales process

Modernizing Your Sales Process

- November 1, 2019
On this week's episode of On the Mark, Mark Tewart talks about why you should make your sales process more modern and customer-centric.
live call handoff

Getting More Information with the Live Call Handoff

- September 12, 2019
On this week's episode of Kain & Co., David Kain talks about how to incorporate the live call handoff in your process in order to get more customers off of...
sales

Does Your Team Sabotage Themselves? Two Behaviors to Avoid

- June 7, 2019
Self-sabotage doesn’t get talked about nearly enough in our business. In past interviews and posts, I have shared many of the “7 Self Sabotaging Behaviors to Avoid” but I wanted...
customer

Never Leave the Customer Alone at Your Desk

- December 17, 2018
On today's episode of Straight Talk, David Lewis of David Lewis & Associates talks about one of the easiest traps to fall into during your sales presentation; leaving the customer...
technology

The 3 Things Technology Should Do for You

Technology is supposed to make things simple. That’s about as clear and concise as it gets when the debate turns to the application of technology throughout dealer systems and workflows. Sure, lots...
David Kain

How Transaction Time Can Help Make or Break A Purchase – David Kain

- July 17, 2018
What is the perfect amount of time to spend on the entire in-store car shopping process? Is there even such a universal number to abide by? According to David Kain,...


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