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This auto retail expert shares why it’s important to be a...

Welcome to another episode of Founder Focus, a CBT original series that focuses on the journeys of some amazing automotive founders. Today, host Steve Greenfield...

Millennials a Probable Key for Auto Industry Recovery

Much of the economy has retracted during the coronavirus pandemic, auto sales included. The forecasts aren’t pretty with NADA predicting that new light-vehicle sales...

6 Strategies to Manage Conflict and Improve Working Relationships

Conflict among people is a tale as old as time. Much like any other business collective, automotive retailers can become gossip factories or feel...
F&I and sales

Having a Good Relationship Between Your F&I and Sales Departments

On this week's episode of F&I Today, Becky Chernek talks about the importance of having a good relationship between F&I and sales and how...
relationships with customers

How to Have a Relationship With Customers

David shares his four rules for sales success and explains how to develop lasting relationships with customers, on this week's episode of Straight Talk.

How to Manage Vendor Relationships

Your dealership cannot survive in a bubble. You rely everyday on vendors and suppliers to help keep things moving along. These relationships are a...
customer experience

CRM Is About CEM!

Dealerships could easily generate substantial sales and gross increases on an annual basis by improving the customer experience and satisfaction within the dealership. It’s...
digital marketing

The Power of Digital Marketing: How Dealers Can Use Technology To...

Decades ago, most people were only exposed to advertisements on television screens, magazines, billboards. In the span of the past twenty years, the way...