The importance of a mobile-friendly shopping experience
Even if you’ve been stuck under a hood for the last decade, it’s not surprising to know that the selling of auto-parts and accessories has changed drastically over the last...
TSLA391.62019.4%
GM76.3100.39%
F11.580-0.02%
RIVN11.430-0.4%
CYD23.2800.05%
HMC34.3600.21%
TM197.6400.85%
CVNA56.590-1.22%
PAG212.090-0.24%
LAD286.840-8.73%
AN160.200-0.85%
GPI243.880-1.09%
ABG172.9600.31%
SAH61.260-0.02%
TSLA391.62019.4%
GM76.3100.39%
F11.580-0.02%
RIVN11.430-0.4%
CYD23.2800.05%
HMC34.3600.21%
TM197.6400.85%
CVNA56.590-1.22%
PAG212.090-0.24%
LAD286.840-8.73%
AN160.200-0.85%
GPI243.880-1.09%
ABG172.9600.31%
SAH61.260-0.02%
TSLA391.62019.4%
GM76.3100.39%
F11.580-0.02%
RIVN11.430-0.4%
CYD23.2800.05%
HMC34.3600.21%
TM197.6400.85%
CVNA56.590-1.22%
PAG212.090-0.24%
LAD286.840-8.73%
AN160.200-0.85%
GPI243.880-1.09%
ABG172.9600.31%
SAH61.260-0.02%
mobile
Seamless mobile experience in service a customer expectation in 2021
Smartphone use in the United States has increased in recent years to 81% of the total population. For those earning more than $50,000 annually, smartphone ownership increases to well above...
5 Ideas to Help Increase Profits Across All Departments
In the information age, there has been an increased focus on the customer journey as a whole, instead of its individual moving parts. No longer is it about selling cars,...
The ABCs of Selling to Millennials
Millennials. They turn to their phone for everything: ordering groceries, snapping selfies, booking reservations, Instagramming avocado toast, and stalking exes. It’s no surprise that when it comes to buying a...
Should Your Dealership’s Service Department Go Mobile?
We have all heard tale of days long ago when doctors used to make house calls. This was a common practice 50 years ago. In fact, folks used to get...
F&I At Their Fingertips: Millennials Prefer the Auto lending Process Online
The Tide is Changing For Millennial Car Buyers
80 million Millennials have entered adulthood and have replaced Baby Boomers as the largest generation alive. Approximately 10,000 Baby Boomers are entering retirement each...
Mobile, a Recruitment Must
Mobile optimization is a crucial part of finding and hiring the best candidates, as job seekers increasingly demand not only a robust mobile-optimized job search but also the ability to apply from their...
Total Customer Connect’s OJ Laos: Tracking Service Repair Orders Online
When customers drop off their cars at your dealership for service, they often feel as if their leaving one of their children with you. They want to know what's going...
Erin Kerrigan on the best time to sell your dealership | Optimizing your VDPs for the mobile screen | Reaching millennials who will never visit your website
On today's CBT Newscast for Friday, September 1st, 2017:
Erin Kerrigan on the best time to sell your dealership
In a Blue Sky Report from earlier this year, Erin Kerrigan, Founder and...
Optimizing your VDPs for the mobile screen
Today’s consumer is increasingly reliant on the internet to accomplish everyday tasks. And the car shopping process is certainly on that list. But the days of browsing on desktops -...
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