As a generation, they have been called everything negative you can think of: lazy, entitled, selfish, shallow, narcissistic. However, another name they are called that's a little more popular is...
One of the hardest positions to hire for, train and keep in an automotive dealership is a digital marketing manager. Owners spend thousands and, in many cases, hundreds of thousands...
The word ‘team’ brings out a reaction from people. Most people would be thrilled to play on their favorite NFL or baseball team, become a member of a NASCAR team...
In this interview, CBT News' CEO Jim Fitzpatrick chats live with Author and Speaker, Paul Cummings from the kick-off of his book tour for his most recent release, It All...
On today's CBT Newscast for Thursday, October 5th, 2017:
Paul Cummings on how to recruit the right people for your dealership
We've all heard the phrase "Hire for personality, train for skill,"...
A work/life balance is something we all want. For women who want to work at a dealership, that means something different. Lisa Copeland found that balance operating a successful Fiat...
Norma Benavides, a manager trainee at Rockwall Ford in Texas, was highly recruited by several auto groups before and after her graduation from Northwood University in May of this year....
One time an SVP of Staffing for a large Silicon Valley corporation sat next to me on a discussion panel.
When the moderator asked the SVP "What do you look for in...
“Fasten your oxygen mask before assisting others” is an all-too-familiar instruction that many of us tune out when waiting for our flight to take off. But this sage advice can...
On today's CBT Newscast for Wednesday, May 31, 2017:
Elise Kephart: Creating the Best Experience for Customers
Joe sits down with leads/follow-up expert Elise Kephart as she offers her expertise on creating...