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dealer

How to optimize your marketing processes for a digital retailing platform

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On this episode of Auto Marketing Now, auto marketing expert Brian Pasch discusses the growth of digital retailing and its impact on marketing optimization....
service

Dealing with objections for service repairs

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There’s no questioning how busy service advisors are, day in and day out. As the frontline workers in after-sales service, it falls on them...
financing

Are fixed operations financing options necessary?

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According to AAA, the average vehicle service invoice cost is now between $500 and $600 in the US. That pricing has been exacerbated by the pandemic...

How to position your fixed ops department for maximum success in...

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Fixed-ops practices in 2021 look a lot different than they ever have before. Here to talk about the fixed ops strategies that have evolved...
fixed ops

Five types of customer data that you should take from fixed...

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According to Cox Automotive, 49% of a dealership's profits come from the service department. It's clear that fixed ops have evolved into a significant profit center for car...

Tesla adds collision repair to its service department

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Tesla service centers have been limited in repair capabilities to this point. However, that’s about to change. In an alert sent out to customers,...
retail automotive service departments performance pro forma compensation

4 strategies to get the maximum effort from your entire team

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As the new year begins, dealers are looking to get maximum effort from their entire team. Celebrated trainer, speaker, and CEO of DealerPRO Training,...

Whatever your used car volume, claim the advantage

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If you have $100 in bills in your wallet, does that money have buying power greater than the hundred dollars in your neighbor’s wallet? The...
retail automotive service departments performance pro forma compensation

3 strategies dealers can use to improve customer service in the...

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On this episode of Service Drive, celebrated trainer, speaker, and CEO of DealerPRO Training, Don Reed dives into three different strategies for dealers to consider...
recon

New to recon software? Make the most of it

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Congratulations! You’ve decided to advance your used car business by improving its reconditioning efficiencies through automation. Now what?  Few people like change, and a shift in...